S&OP Analyst

Posted Yesterday
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Troy, MI, USA
In-Office
Mid level
Consumer Web • Appliances
The Role
Manage the monthly S&OP cycle, including demand forecasting, supply planning, inventory optimization, gap analysis, KPI reporting, and financial impact assessments. Coordinate with OEMs, commercial teams, warehouses, headquarters, and cross-functional partners to resolve material and fulfillment issues. Support order processing, EDI requirements, shipment labeling, contingency planning, and process improvements. The role requires supply chain expertise, ERP/MRP/WMS knowledge, strong analytical and communication skills, and up to 10% travel.
Summary Generated by Built In

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

S&OP Analyst

Responsibilities:

Planning & Forecasting
• Drive the monthly S&OP cycle: develop the demand forecast, integrate supply planning, and facilitate a consensus plan aligned with business goals.
• Analyze the supply/demand gap and recommend action plans — including inventory adjustments, capacity changes, and trade-offs — to close imbalances.
• Monitor inventory health across warehouses and ownership, and provide workplan for warehouses and make sure inventory is ready for on time delivery.
• Maintain optimal inventory level by controlling demand forecast and purchasing plan.
• Prepare and present regular S&OP reports, including KPI dashboards covering forecast accuracy, service levels, inventory turns, and fill rates to management.
• Prepare weekly and monthly financial impact assessments for the S&OP plan (revenue at risk, inventory investment, working capital exposure).
• Provide material contingency plans as needed in response to supply disruptions, demand volatility, or new material timing constraints.

OEM & Customer-Facing S& Support
• Provide S&OP solution to OEM to address mismatching issues between materials & part numbers, including cross-border and international trade considerations where applicable.
• Coordinate with the Commercial Team to resolve OEM escalations by analyzing material availability and shipment feasibility.
• Supply the required materials to customers on time through our global warehouse network.
• Actively participate in meetings with HQ to provide regular updates on S&OP activity and OEM status.

Order Fulfillment & Operational Support
• Support daily order processing (create Sales Orders, verify AR release status) and determine daily EDI requirement to process those orders.
• Review and provide relevant material labels for each OEM shipment.
• Adjust break-point for new materials based upon new material available timing & OEM requirement.
• Track and report results to management, working closely with cross-functional teams to maximize business revenue and operational efficiency.

Process Improvement
• Contribute to S&OP process improvement initiatives and stay current on industry best practices.
• Partner with internal teams to document S&OP workflows, reduce manual effort, and improve visibility into the supply/demand interface.

Other Responsibilities
• Maintain regular on-site attendance at the designated work location (in office, at customer site, etc.).
• Conduct work activities and/or attend occasional meetings after regular business hours when necessary.
• Maintain respectful work-related interactions and communications at all times.
• Adhere to all established company policies and procedures, work rules, and code of conduct.
• Perform other duties as assigned.


Required Qualifications:
• Bachelor's degree in Business, Supply Chain Management, or a related field
• 3 years of experience in Supply Chain Management
• Organized and detail focused on communications and process documentation.
• Ability to problem solve complex customer & supplier issues to be a part of the solution.
• Knowledge of Microsoft Office applications (Word, Excel, Outlook, Teams, etc.)
• Working knowledge of ERP, MRP, and WMS; ability to interpret complex data sets and ERP/MRP systems, translating findings into recommendations.
• Highly organized and detail-focused, with exceptional skills in process documentation and written/verbal communications.

Preferred Qualifications:
• Experience in manufacturing environment & supply chain role (S&OP, Demand planning, Supply Planning) within the automotive industry.

Other Requirements:

•Physical Requirements: Ability to independently lift and carry boxes weighing between 10–20 lbs.
•Travel: Ability to travel up to 10% (International & Domestic)

Preferred:
• Bilingual proficiency in both Korean and English

Benefits Offered Full-Time Employees:

  • No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
  • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
  • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
  • Performance based Short-Term Incentives (varies by role).
  • Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
  • Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
  • Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

  • Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or [email protected]. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.




Skills Required

  • Bachelor's degree in Business, Supply Chain Management, or a related field
  • Three years of experience in supply chain management
  • Strong organization and attention to detail in communications and process documentation
  • Ability to solve complex customer and supplier issues
  • Knowledge of Microsoft Office applications, including Word, Excel, Outlook, and Teams
  • Working knowledge of ERP, MRP, and WMS systems
  • Ability to interpret complex data sets and translate findings into recommendations
  • Exceptional written and verbal communication skills
  • Experience in a manufacturing environment and supply chain role, including S&OP, demand planning, or supply planning
  • Experience in the automotive industry
  • Ability to independently lift and carry boxes weighing 10 to 20 pounds
  • Ability to travel up to 10% internationally and domestically
  • Bilingual proficiency in Korean and English

LG Electronics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LG Electronics and has not been reviewed or approved by LG Electronics.

  • Healthcare Strength Healthcare coverage is described as a standout part of the package, including instances of fully company-paid medical, dental, and vision premiums. This strength often elevates overall satisfaction with total rewards even when base pay is debated.
  • Retirement Support Retirement offerings include a 401(k) with employer matching, which is repeatedly positioned as a meaningful component of total compensation. The presence of matching contributions supports the perceived stability of long-term benefits.
  • Strong & Reliable Incentives Overtime pay and performance bonuses are cited as meaningful additions to take-home earnings in certain roles. These incentives can materially improve overall compensation value, particularly for hourly and shift-based work.

LG Electronics Insights

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The Company
HQ: Seoul
50,700 Employees
Year Founded: 1958

What We Do

At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and B2B solutions to innovations in digital signage, air conditioning, solar and vehicle components. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.

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