Roaming Value Chain Intern

Posted 7 Days Ago
Be an Early Applicant
Ménaka, Gao
In-Office
Internship
Information Technology
The Role
This internship role supports the Consumer Mobile team with product testing, documentation, billing processes, and operational tasks for international roaming.
Summary Generated by Built In

Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Location: Menara Maxis
Internship Period: Up to 6 months starting December 2025
 

Role Overview

This role supports the Consumer Mobile team by assisting with product testing, documentation, billing processes, and general operational tasks that ensure smooth execution of the international roaming value chain.

Key Responsibilities
• Assist in preparing documentation and supporting the testing of roaming products and services
• Help organize and maintain system cleanliness to ensure data accuracy and consistency
• Provide operational support, including:
    a. Entering vendor invoice details into Esker
    b. Raising ADR during each billing cycle
    c. Submitting monthly business waivers for testing numbers
• Follow up on customer and billing-related queries
• Support day-to-day operational tasks as assigned

Preferred Skills/Experience
• Background in Computer Science, Software Engineering, IT, or related technical discipline
• Strong analytical and problem-solving skills
• Detail-oriented with good organizational habits
• Good interpersonal and communication skills
• Ability to adapt, learn quickly, and multitask in a fast-paced environment
• Proficiency in Excel or data-handling tools is an advantage

Application Process

Submit your resume through our career portal and indicate your availability period.

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Top Skills

Esker
Excel
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The Company
HQ: Kuala Lumpur, Kuala Lumpur
7,460 Employees
Year Founded: 1995

What We Do

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.

We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance and possibilities to embody our culture values.

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