RN, Hospital Case Manager

Posted Yesterday
Be an Early Applicant
Springfield, MA, USA
In-Office
98K-133K Annually
Mid level
Healthtech • Insurance • Professional Services
The Role
Coordinates clinical care, utilization, quality, financial outcomes, discharge planning, and post-acute transitions for hospital patients. Leads interdisciplinary care huddles, assesses health and transitional needs, evaluates admissions and continued stays, collaborates with payers and physicians, manages denials, and develops interventions for patients at risk of readmission. The role requires coordination with community resources and healthcare providers to ensure safe, timely, and appropriate care transitions.
Summary Generated by Built In

Baystate Health is seeking Hospital RN Case Managers to join our growing healthcare teams. We have a variety of openings in multiple locations and specialties


RN, Hospital Case Manager

Full Time

Inpatient Unit - 40 hours - E/O Weekend & Holiday

Emergency Department - 36 hours -E/O Weekend & Holiday


The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of patients. The Hospital Case Manager is responsible for overseeing an efficient plan that will ensure continuity and effective community or post acute reentry. The Hospital Case Manager leads the interdisciplinary team in developing complex discharge plans.


Responsibilities: 

  • Facilitates patients care plan as called for in the plan of care
  • Leads daily patient care huddles with nursing to direct timely progress along the continuum
  • Works cooperatively as a leading member of the health care team to insure appropriate use of hospital resources, patient satisfaction, and achievement of quality of care. Manages input from all health care professionals and conducts assessments to determine patients health care and transitional needs. Su
  •  Evaluates and ensures appropriateness of admissions and continued stay using evidence based criteria
  • Collaborates and manages outcomes with the payers through ongoing written and verbal communications to appropriate parties
  • Leads discussions with Physician advisors and MD's about safe plan for transitions
  • Leads the team to ensure appropriate utilization of patient resources and directs care to other settings when appropriate
  • Collaborates with community case managers and other health care advisors to ensure a smooth and safe continuum of care plan
  • Conducts extensive assessments and implements interventions for patients at risk for readmissions
  •  Manages concurrent denials and works with physicians to overturn for appropriate reimbursement

Required Work Experience: 

  • Current Massachusetts Registered Nurse (RN) license
  • BSN preferred
  • 3-5 years clinical Nursing experience
  • Hospital Case Management, Care Coordination experience strongly preferred

Skills and Competencies: 

  • Requires a working knowledge of community resources and Utilization/Quality Review standards and activities conducted by third party payers
  • Ability to organize and prioritize workload in order to meet deadlines
  • Must possess excellent interpersonal skills in order to interact with all levels of health care providers, support staff, and third party payers where appropriate
  • Excellent computer skills
  • Must possess excellent interpersonal skills in order to interact with all levels of health care providers, support staff, and third party payers where appropriate
  • There is a weekend and holiday commitment.

Benefits That Support You 

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization. 

Depending on eligibility, benefits may include: 

  • Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans. 
  • Tuition & Training: Tuition assistance, CEUs, and professional development opportunities. 
  • Career Growth: Clinical advancement, leadership development, and internal career opportunities. 
  • Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts. 
  • Retirement: Retirement savings and employer match. 
  • Paid Time Off: Generous PTO for eligible employees. 

  

Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve. 


Education:

Associates Degree in Nursing (Required), Bachelors Degree in Nursing

Certifications:

Case Management Certification - OtherOtherOther, Registered Nurse - State of MassachusettsState of MassachusettsState of Massachusetts

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$98,051.00 - $112,715.00 - $133,348.00

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Skills Required

  • Associates Degree in Nursing
  • Bachelors Degree in Nursing
  • 3-5 years of clinical nursing experience
  • Hospital case management or care coordination experience
  • Working knowledge of community resources and utilization or quality review standards used by third-party payers
  • Excellent interpersonal and communication skills
  • Excellent computer skills
  • Registered Nurse license in the state of Massachusetts
  • Case Management Certification
  • Weekend and holiday availability

Baystate Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baystate Health and has not been reviewed or approved by Baystate Health.

  • Healthcare Strength — Health coverage is described as offering three medical plan options with a significant employer premium share, HSA contributions, dental and vision, EAP, and a slate of wellness and mental‑health resources. Feedback suggests the integrated Health New England setup can provide strong value when using in‑network providers.
  • Retirement Support — Retirement offerings include 403(b)/401(k) plans with a company match that grows with tenure and access to 457 options, alongside financial coaching and related protections. These elements point to a well‑rounded financial benefits package beyond base pay.
  • Parental & Family Support — Family supports include adoption reimbursement, backup child‑care reimbursement, lactation rooms, and childcare placement assistance. These programs signal tangible, day‑to‑day help for caregivers.

Baystate Health Insights

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The Company
HQ: Springfield, MA
13,000 Employees

What We Do

Baystate Health is a not-for-profit, integrated healthcare system serving western Massachusetts through a network of hospitals, medical practices, and health insurance services.

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