Risk Operations Specialist

From an Australian-born company to a rapidly growing global business, we're on the ride of a lifetime!
We're on a mission to be the world's most loved way to pay. We love connecting our customers with brands they love and empowering them to spend their money and buy what they want in a responsible way. We're all about building a high-performing team, where our teams come to work to be the best they can be. We are grounded in reality and work together to achieve the extraordinary.
It's a fast-paced business and that's the way we love it. We know that world class talent is the only way to pave our future success, so come and work with some of the brightest minds and be part of the once in a lifetime ride.
The Team
Join Block's world-class Risk organisation to support onboarding Sellers onto the Clearpay platform! As a member of our Merchant Onboarding team, you'll play a vital role in ensuring a safe, compliant, and seamless experience for merchants. Your responsibilities will include reviewing new Sellers, assessing potential risks associated with their onboarding, and taking appropriate actions in line with our policies. Our goal is to revolutionise the Seller experience through automation and efficiency, and maintain a vigilant approach to securing our future.
The Role
We are seeking an operations professional with a solid understanding of compliance, credit, and/or fraud analysis who is dedicated to meeting both internal and seller-facing service-level agreements. Ideally, you are eager to learn and identify areas for improvement while contributing to key initiatives that drive our team forward. If you're excited to apply your skills in innovative ways to help Clearpay grow our annual processing volume and prevent loss-related disputes, and if you are passionate about Block's mission of Economic Empowerment, you may be a great fit for our team!
You Will

• Conduct reviews of new Sellers requesting access to the Clearpay platform.
• Utilise internal policies to guide onboarding decisions.
• Analyse risks associated with various merchant business models.
• Collect and review necessary documentation to assess and mitigate risk.
• Collaborate effectively with internal partners, including other Risk teams and Compliance, as well as various levels of management.
• Identify process improvements and contribute to key projects and initiatives.

You Have

• 1+ years of experience in compliance, credit, fraud, underwriting, finance, or a related field.
• Excellent organisational skills and a keen attention to detail.
• Strong written and verbal communication skills.
• Self-starter with the ability to navigate ambiguity comfortably.
• Accountable team player committed to achieving collective goals and serving our customers effectively.
• Collaborative mindset with a willingness to contribute new ideas, learn from others, and mentor peers.
• Efficient time management skills to prioritise tasks effectively.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.