Risk Operations Associate (CDMX), Partner Risk Operations (PRO)

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

The Partner Risk Operations team is looking for an experienced professional to join our global Partner Risk Operations team with a focus on financial partner engagement.

In this role, you will execute operational processes and scale programs required to comply with financial partner and regulatory requirements, including those of card networks and global financial institutions while devising growth-friendly solutions that reduce Stripe's overall risk exposure in the region. 

We are looking for someone passionate about compliance, the payments ecosystem, educating other Stripes in a complex area of risk, naturally curious and has a strong desire to challenge the status quo. This person will work alongside a global team of analysts and build cross functional partnerships with Risk Partnerships & Strategy, Legal, Engineering, Sales, Treasury, Vendor management and more. 

• Liaise between financial partners and a variety of Stripe merchants, from successful venture-backed startups to well established institutions; 
• Investigate and action/triage escalations across multiple channels, while providing accurate and timely responses to stakeholders
• Own various operational processes that the team performs such as handling urgent risk-related escalations from internals or financial partners and producing routine internal and external reporting
• Utilize analytics to optimize strategies which can be enforced across Stripes portfolio
• Maintain regular communication with our cross-functional stakeholders, setting up recurring business meetings as necessary
• Assist with the coordination of regulatory exams, financial partner audits, or internal business unit assessments
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
• Participate in weekly, monthly, quarterly, and annual business reviews for the Partner Risk Operations team

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• You possess experience in risk analysis, investigations or risk operations
• You have excellent English communication skills, both written and verbally
• You excel in analytical thinking and problem solving, with experience using data to make assessments / judgment 
• You enjoy working in an in-office environment with strong cross team collaboration and support
• You are able to prioritize and enjoy working in a quick-moving environment
• You are humble and have a proven track record for working well across teams and with external partners

Preferred qualifications

• Risk experience in payments, e-commerce, or fintech mitigating digital/card-not-present risk
• Knowledge of risk schemes, risk prevention methods, and risk detection tools
• Prior risk experience across multiple industries/verticals
• Experience in a high growth technology company
• Experience working from a queue