About PayJoy
PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024 we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.
This role
PayJoy is hiring a Risk Manager who will help scale PayJoy’s point of sale phone finance portfolio in South Africa and to help launch and scale portfolios in new markets as well. The right candidate will be an ambitious self-starter and strong teammate who lives in PayJoy’s data to drive profitability and help PayJoy deliver on our mission to empower the next billion smartphone users.
As Risk Manager, you will be responsible for one or more of PayJoy’s portfolios. You will be using PayJoy’s data warehouse to build analyses, policy recommendations, pricing and controls that optimize risk outcomes for PayJoy’s South Africa business and in future new markets. You will be focused on defining actionable next steps that improve product profitability and risk KPIs, all while maintaining laser focus on PayJoy’s mission of bringing finance to the next billion.
In this role, you will work directly to provide data-driven insights and policy updates working with a broad set of stakeholders and teams including Executive, Fraud, Product, Engineering and Go to Market. You’ll have ownership of the asset performance of our South Africa portfolio and managing relationships with these stakeholders to deliver the expected results.
Responsibilities
- Use SQL and R or Python to extract and manipulate data to make data-driven, actionable recommendations about how to improve outcomes
- Work closely with the Data Science team to price and implement ML and AI models that optimize portfolio outcomes.
- Define, implement and monitor A/B Tests with the product and marketing team that will improve our product and help us reach more customers.
- Write succinct and thoughtful documentation that explains your recommendations.
- Own risk KPIs for South Africa and additional future new markets
Requirements, Skills and Knowledge
- Bachelor's degree in Finance, Economics, Mathematics, Industrial Engineering or a similar field.
- 4+ years of experience in credit risk management functions in fintech or commercial banking.
- Strong general analytical and problem-solving skills.
- Mastery of SQL (including concepts like CTE and window functions)Proficiency in Python or R.
- Understanding of statistical tools and methods, and experience working with large data sets.
- Experience running A/B and multivariate tests.
Additional Qualifications (nice to have)
- Master’s Degree in Data Science, Analytics or Business Administration.
- 1+ years of people management experience
Benefits
- Health Insurance
- Life insurance
- Pension Fund
- Vacations 20 days
- $2,000 USD annual Coworking Travel Perk
- $2,000 USD annual Professional Development Perk
- $500 USD annual Fitness Perk
- $500 USD Phone Finance allowance
- $250 USD Home Office equipment allowance
- $200 USD Headphone allowance
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
Top Skills
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being.
Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
