This role will support testing and implementation of business-critical strategies to mitigate frauds and provide better customer experience
- Understanding the intent of a business requirement applying it across STLC
- Formulating test approach and test plan and detailing the dependencies and risk involved
- Execution of business scenario in UAT environment
- Partnering and collaborating with stakeholders for clarifying queries and sharing the testing status
- Ensuring testing artifacts are updated and saved as appropriate
- Share process enhancements, automation and innovation related to tools and practices to unlock greater efficiencies and effectiveness.
- Manage testing activities as well as setting and stewarding sound testing methodologies.
- Working knowledge of Generative AI and Large Language Models (LLMs), with the ability to use approved AI tools for requirements analysis, test scenario generation, test data preparation, defect analysis, and testing documentation while adhering to data privacy, security, and responsible AI standards.
Required Qualifications, Skills and Capabilities:
- Bachelor’s degree.
- Minimum 2 years of experience in manual testing along with formulating test plans and approach, test scenarios and test scripts
- Experience in JIRA process, understanding of the process flow and creation of the task.
- Experience with Microsoft Office, Confluence, QTest tool
- Writing and executing queries in SQL
- Unix operating system, working with command line.
- Experience with Agile and waterfall software development methodologies
- Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Excellent organizational and project management skills; able to manage competing priorities under tight deadlines. Proven ability to collaborate and build strong partnerships.
- Intellectual curiosity with a proven ability to learn quickly. High degree of initiative, self-direction, and ability to work well under pressure.
- Identify and implement responsible LLM/AI-assisted testing opportunities to improve test coverage, execution efficiency, and the quality of testing deliverables.
- Experience with mainframe screens, business rules engines
- Understanding of credit card lifecycle and cards transactions processing
- Experience with risk processing (Credit and Fraud detection and loss prevention)
Preferred Qualifications, Skills and Capabilities:
About UsJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor's degree
- At least 2 years of manual testing experience
- Experience formulating test plans, test approaches, test scenarios, and test scripts
- Experience with JIRA processes, workflow understanding, and task creation
- Experience with Microsoft Office, Confluence, and QTest
- Ability to write and execute SQL queries
- Experience with the Unix operating system and command-line tools
- Experience with Agile and waterfall software development methodologies
- Strong written and verbal communication skills, including executive-level communications
- Excellent organizational and project management skills, including managing competing priorities under tight deadlines
- Ability to collaborate and build strong stakeholder partnerships
- Intellectual curiosity, initiative, self-direction, and ability to work under pressure
- Ability to identify and implement responsible LLM and AI-assisted testing opportunities
- Experience with mainframe screens and business rules engines
- Understanding of credit card lifecycle and card transaction processing
- Experience with risk processing, including credit risk, fraud detection, and loss prevention
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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