Primary Office Location:One North Shore Center. Pittsburgh, Pennsylvania. 15212.
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Position Title: Manager of Asset Preservation Services
Business Unit: INSA
Reports to: Managing Director - Insurance
Position Overview:
This position is primarily responsible for the oversight of the risk management service delivery team and the delivery of value-added services to clients comprised of risk control, asset protection and safety training. There is also a 'dotted line' relationship with the claims management organization as they are mutual stakeholders in client experience outcomes. This position works directly with the risk management service delivery team to ensure the proper expertise, scope and coordination of client services.
Primary Responsibilities:
Develops, maintains and coordinates services per the Account Management Guide, the comprehensive service delivery matrix for key accounts. Ensures that service is consistently delivered to the performance expectations and standards set with clients.
Self-delivers services including, but not limited to, the focus areas of workplace safety and workplace safety committees.
Supports smaller accounts not on the Account Management Guide, but in need of help. Uses judgement, discretion and good time management.
Attends meetings, seminars and programs to learn about new products and services. Learns new skills and continually develops and improves.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
7
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in insurance operational environment or in an appropriate risk management related function
Experience with using Access.
Management experience preferred
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
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What We Do
F.N.B. Corporation (NYSE: FNB), headquartered in Pittsburgh, PA, is a diversified financial services company operating in seven states and the District of Columbia. Along with our largest subsidiary, First National Bank, we provide a full range of commercial banking, consumer banking, wealth management and insurance solutions, delivered through nearly 340 convenient locations across Pennsylvania, Ohio, Maryland, West Virginia, North Carolina, South Carolina, Virginia and the District of Columbia.
