Risk & Compliance Director

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this Job Involves:

The Risk & Compliance Director at JLL is a senior leadership role responsible for overseeing the development, implementation, and governance of risk management and compliance programs across the organization. This position ensures that all financial and operational activities adhere to JLL’s risk management framework, regulatory requirements, and internal policies. The Risk & Compliance Director collaborates with cross-functional teams, leads risk assessments, manages incident escalation processes, and supports audit activities to safeguard JLL’s financial integrity and reputation. This role is critical in fostering a culture of compliance and risk awareness, supporting JLL’s commitment to operational excellence and continuous improvement.

Duties and Responsibilities

• Develop and lead annual Enterprise Risk Assessment program, determining risk treatment, mitigation initiatives, and collaborating with leadership to identify and analyze material risks
• Implement and maintain compliance program encompassing all JLL and client policies, procedures, Code of Ethics, and engage with JLL Ethics Everywhere program
• Review Master Service Agreement (MSA), conduct gap analysis, identify compliance issues or over-delivery, and lead MSA change control process with senior leaders and client
• Design and implement comprehensive risk management strategy, including Risk Management program components, risk registers, and compliance frameworks across foundational, service delivery, and leadership controls
• Manage internal audit program, coordinate external audit activities, develop audit programs, and prepare comprehensive reports summarizing observations, trends, and recommendations for leadership
• Oversee incident management process, including investigation, documentation, timely escalation of sensitive and high severity incidents to client and account leadership, and communicate lessons learned to stakeholders
• Establish and chair risk forums and governance meetings to review emerging risks, audit results, and remediation progress, and escalate high severity risks and incident trends to Work Dynamics risk governance body
• Review processes and test controls for integrity, accuracy, and efficiency, and conduct regular testing and sampling activities across the portfolio
• Monitor regulatory changes, ensuring controls prevent violations, and identify potential risk areas with recommendations for enhancements to existing practices and controls
• Present risk agenda in account leadership meetings, town halls, and staff sessions to address risk-related topics and questions
• Promote culture of compliance and risk awareness throughout the organization through training, guidance, and regular communications on risk topics including information security best practices
• Measure and report program status, progress, and compliance through routine updates, and maintain central repository ensuring all outputs and evidence are properly documented

Minimum Requirements

• Bachelor's degree (BA/BS) in Accounting, Business, Risk Management, Law, or related field.  Master’s degree preferred.
• Minimum of 10 years of progressive experience in risk and compliance experience
• Strong problem solving and decision making abilities
• Ability to communicate and engage at all levels of executive management and presenting to senior management
• Experience working with regulators, external auditors, and governing boards.
• Strong written communication, relationship skills, and policy drafting.
• Legal and commercial real estate industries experience a plus

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.