Risk and Compliance Advisor Lead

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5 Locations
In-Office or Remote
Insurance
The Role

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Technical Risk & Compliance Advisor, you will provided independent second-line oversight, effective challenge, and expert guidance on business products, services, and processes within a risk and compliance framework. This role ensures adherence to regulatory requirements and USAA's policies and procedures. The advisor is responsible for delivering comprehensive compliance and risk management support to a line of business or staff agency, focusing on key risk identification, measurement, monitoring, control, and reporting. They foster a strong understanding and management of risk through appropriate practices and processes, maintaining exposures at acceptable levels.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:
  • Routinely communicates results of risk assessments to governance committees, business process owners and various levels of leadership and influences decision making.

  • Develops processes and procedures for successful implementation of new risk policies, practices, appetites, and solutions to ensure holistic understanding and management of risks according to industry best practice.

  • Identifies and seeks key stakeholders across the enterprise to support the identification, assessment, aggregation and the overall management of risks and controls.

  • Crafts key communications related to risk and compliance insights to be delivered to executives and board members.

  • Executes compliance risk management activities in accordance with enterprise compliance standards.

  • Maintains and expands expert knowledge of the competitive/regulatory landscape and the company's key challenges. Keeps abreast of the competitive/regulatory landscape and shares expert knowledge w/team members.

  • Coordinates and responds to regulatory requirements and requests and ensures the execution of examinations.

  • Applies expert knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.

  • Leads, assembles, and facilitates cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.

  • Serves as the point of contact for senior risk leadership on projects and special management requests that often impact the enterprise or core operating area.

  • Formulates and reviews stress test plans for a line of business or the enterprise.

What you have:

  • Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

  • 8 or more years relevant experience in risk, compliance, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role.

  • Risk and compliance management experience in a complex institution and/or highly matrixed environment.

  • Expert knowledge of compliance laws, regulations, and regulatory expectations.

  • Demonstrated ability to apply expert knowledge of regulatory risk and compliance to consult and provide insights and guidance.

  • Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.

  • Experience leading and directing work with internal and external partners in a highly collaborative environment.

  • Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.

  • Proactively identifies potential concerns and resolve issues.

  • Advanced proficiency with Microsoft Office products including Word, Excel, and PowerPoint.

What sets you apart:

  • Banking or Insurance Industry experience with a strong understanding of operations, regulatory requirements, interstate insurance differences, PnC products and services, etc.

  • Proven ability to assess technical risks associated with new technology implementations

  • Prior experience in a first line IT role (Security Architecture, Infrastructure, Development, Systems Engineering, or Cloud Security Architecture, etc.)

  • Experience evaluating architecture decisions, integration proposals, and regulatory implications of technology projects.

  • Excellent communication skills, with the ability to explain technical scenarios to business leaders and non-technical audiences as well as strong relationship-building skills, including the ability to engage stakeholders and manage resistance.

Compensation range: The salary range for this position is: $143,320.00 - $273,930.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

USAA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about USAA and has not been reviewed or approved by USAA.

  • Retirement Support Robust retirement programs include a rich 401(k) employer match alongside a company-funded pension, reinforcing long-term financial security. These elements are often singled out as standout features of the total rewards package.
  • Healthcare Strength Comprehensive medical, dental, vision, behavioral health, and telehealth coverage is paired with wellness incentives and onsite or reimbursed fitness resources. These offerings are perceived as meaningfully enhancing overall compensation value.
  • Parental & Family Support Fully paid parental leave, adoption assistance, and childcare reimbursement reflect substantial support for families. These benefits are widely regarded as valuable contributors to the employment proposition.

USAA Insights

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The Company
Austin, TX
35,000 Employees

What We Do

At USAA, our mission is more than just words – it’s the reason we do what we do. Our goal is to be the military community’s provider of choice for insurance, banking, financial products and advice. Take a look back at our history and you’ll see a strong track record of providing members with the highest level of care and support. And we’re proud to continue helping them achieve better financial futures. It’s that kind of dedication that’s helped us grow to more than 35,000 employees. Share our passion for serving those who serve? Whether you’re connected to the military or not, we’re always looking for talented individuals to join our team.

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