ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
At ICON, our Business Information team plays a critical role in helping secure new business by delivering high-quality, strategic responses to client and prospect requests.
As an RFI Writer II, you'll be a key member of our Global Commercial Services and Proposals team, responsible for developing, writing, editing and finalising responses to Requests for Information (RFIs) and other pre-sales documents. Working closely with Business Development leaders and subject matter experts across the organisation, you'll gather, shape and communicate complex information into compelling, client-focused responses.
This is an excellent opportunity for a strong writer who enjoys collaborating with a wide range of stakeholders, managing multiple projects, and working to firm deadlines in a fast-paced environment.
What You'll Be Doing- Lead and coordinate the end-to-end RFI process from kick-off through submission.
- Organise and facilitate meetings with Business Development teams, operational leaders, VPs, and subject matter experts.
- Write, compile and edit content to ensure responses are accurate, compelling, and delivered with a consistent voice.
- Gather and coordinate information from subject matter experts across the business.
- Partner with Business Development teams to develop strategic and tailored responses for prospective clients.
- Manage timelines, priorities and stakeholder input to ensure high-quality deliverables are completed on schedule.
- Maintain and update the RFI Content Library, ensuring content remains current and relevant.
- Build expertise within assigned service areas and contribute strategic insight to discussions and proposal development activities.
- Identify opportunities to improve processes and drive greater efficiencies within the team.
- Support strategic partnership RFIs and RFPs with guidance from senior team members.
We're looking for someone who is a confident communicator, highly organised, and able to transform technical or business information into clear, professional content.
You may be a proposal writer, bid writer, communications specialist, project coordinator, business support professional, or someone whose role has involved significant written communication and stakeholder management.
Key Skills & Experience- Strong written communication and editing skills with excellent attention to detail.
- Experience creating, reviewing, or coordinating professional business documents.
- Ability to manage multiple projects and deliver to firm deadlines.
- Excellent stakeholder management skills and confidence working with a broad range of subject matter experts.
- Strong organisational and project management capabilities.
- Ability to work independently, take initiative, and demonstrate sound judgement.
- Critical thinking and proactive problem-solving skills.
- A strong work ethic and commitment to delivering high-quality results.
- Experience using Microsoft Office applications.
- Experience with SharePoint is advantageous, although training will be provided.
- Undergraduate degree or equivalent experience preferred, but not essential.
- 1-3 years of professional experience in writing, proposals, bids, communications, business operations, project coordination, or a related field preferred.
- Fluent written and spoken English.
- Applicants must be legally authorised to work in the UK or Ireland and not require current or future employment sponsorship.
- The opportunity to work with global teams across one of the world's leading clinical research organisations.
- Exposure to senior business leaders and strategic commercial initiatives.
- Structured training and development within different ICON service areas.
- A collaborative environment that values initiative, innovation, and continuous improvement.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Strong written communication and editing skills with excellent attention to detail
- Experience creating, reviewing, or coordinating professional business documents
- Ability to manage multiple projects and deliver to firm deadlines
- Excellent stakeholder management skills
- Strong organizational and project management capabilities
- Ability to work independently, take initiative, and demonstrate sound judgment
- Critical thinking and proactive problem-solving skills
- Experience using Microsoft Office applications
- Experience with SharePoint
- Undergraduate degree or equivalent experience
- 1-3 years of professional experience in writing, proposals, bids, communications, business operations, project coordination, or a related field
- Fluent written and spoken English
- Legal authorization to work in the UK or Ireland without current or future employment sponsorship
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
