RFI Specialist Associate

The Role

We are currently seeking a RFI Specialist Associate to join our diverse and dynamic team. As a member of the Business Information Team, you will play an integral role in ensuring that all Requests for Information (RFI’s) are managed and prepared in an accurate and timely manner.

What you will be doing

• Creating Request For Information (RFI) project folders on SharePoint and prepare the draft of RFI questionnaires. This may involve reviewing client online portals to ensure the working draft is inclusive of all requirements.

• Drafts responses to RFI questions utilizing prior responses and our content folders.

• Collaborate with RFI Specialists, supporting them in completing their RFIs and in transferring RFI responses back to the client’s original template, including online portal submissions.

• Coordinates RFI Content Library updates and acts as the “owner” for documents (e.g., internal RFI fact sheets).

• Attend internal meetings providing strategic input to discussions within the BI and external teams, proactively building and maintains effective relationships with respective teams/SME’s. 

• Performs other tasks as requested by the BI team.

Your Profile:

• Education: High School Diploma or Equivalent working experience

• Strong communication and time management skills are essential.

• Oral fluency in English is required; written fluency in English is preferred.

• Exceptional attention to detail, timelines, and quality.

• Strong organizational skill set required including time management, demonstrated by ability to multi-task and re-prioritize based upon continuous deadlines and new assignments.

• Demonstrated problem-solving and analytical skills and the ability to work under tight timelines with minimal supervision while maintaining accuracy and attention to detail.

• Demonstrated interpersonal skills to develop and build successful cooperative relations with colleagues.

• Competent computer skills including MS Word, Excel, and Outlook. Knowledge of SharePoint and Salesforce preferred. Ability to learn new programs and systems.

• Must have proven right to work in the country you are applying from.

• This position is preferred to be office-based in Sofia, Bulgaria

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.