How you will achieve success:
- Support item and listing optimization by executing strategies that improve review and ratings health across all channel listings.
- Evaluate existing and new item data to identify listings in need of more reviews or improved ratings, and prioritize accordingly.
- Execute proven strategies and workflows to capture more reviews on channel listings and grow overall review volume.
- Pursue the removal of policy-violating reviews and take action on opportunities to resolve the root cause issues driving poor ratings.
- Drive organizational awareness around the ROI of review improvement programs and support Merchant efforts to recover or negotiate costs with brand partners.
What experiences will help you in this role:
- Strong organizational skills and attention to detail, with the ability to manage multiple competing priorities simultaneously while remaining action-oriented and persistent in driving solutions.
- Basic analytical skills with the ability to analyze moderate-sized datasets and translate findings into clear, actionable insights.
- Effective communicator with the confidence and urgency to follow up, align the right stakeholders, and drive outcomes across the business.
- Proficiency in core Microsoft applications, including basic Excel navigation and logical functions such as SUM, IF, COUNT, XLOOKUP, Filters, and Pivot Tables.
- Solid understanding of e-commerce fundamentals and familiarity with common review sampling programs such as Amazon Vine and BazaarVoice.
What We Do
Spreetail is an ecommerce growth partner focused on accelerating brands and channels to compete for tomorrow’s ecommerce customer. Our ecommerce experts purchase products from world-class vendors, list these top brands on marketplace giants such as Amazon, Walmart, Target, and eBay, and fulfill orders with next-day speed. Our completely home-grown software helps us provide unmatched value to our vendor partners, channel partners, and the millions of customers we delight nationwide. Joining our team is a once-in-a-lifetime opportunity to build one of the fastest-growing ecommerce companies in history, while working in a culture that promotes intense results and meaningful relationships.
Why Work With Us
Spreetail offers the opportunity to stretch your skills, supporting you as you grow both personally & professionally, all while prioritizing our commitment to building lasting relationships. We’re always on the lookout for talented new team members to help us add new brands & channels. We’re building something big. The best news? You can join us.
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