The Opportunity
We are seeking a talented Revenue QA Analyst.
The Revenue QA Analyst will be responsible for the daily activities within the Revenue Quality Assurance team, such as; analytical reporting, detail analysis on client data, revenue analysis at product level, identifying process efficiencies, and support internal/external audits.
The analyst will be responsible for establishing and managing internal controls that improve operational workflows and help preserve the integrity of the billing data. The analyst will work to identify and investigate quality issues, take proactive and retroactive corrective action to ensure the accuracy of the data being produced, test efficiencies within the revenue workflows, analyze data and report findings to management as needed. Additionally, the Revenue Quality Assurance Analyst will assist with updating applicable team members with quality control changes to optimize the client experience.
Day In The Life
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Create, manage, and implement quality standards and controls for the Billing and Revenue teams.
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Responsible for documenting quality control procedures and safeguards put in place to preserve the integrity of the billing and client data.
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Responsible for reporting operational gaps and data quality issues to management.
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Partners with the Accounting team on Revenue Recognition and update stakeholders on any requested procedural changes.
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Partners with Management, Pricing and Finance to review Annual Price Increases to ensure clients are billed correctly. Analyst is responsible for reporting any discrepancies to Senior Leadership.
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Provide billing support to both internal and external Auditors, such as contracts, schedules, addendums, invoices, and all other requested items for audit purposes.
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Responsible for auditing client pricing monthly to ensure accuracy of billing, which will promote a better client experience.
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Establish partnerships with key stakeholders throughout the organization to identify gaps and provide support on strategic initiatives.
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Responsible for completing all other data analysis requested by management and product owners, as it pertains to client analysis, product analysis, revenue analysis, etc.
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Assist billing team with monthly trending analysis review at the client and bill code/element level.
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Ad hoc reporting and analysis as needed.
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Responsible for all other duties assigned
Experience
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5+ Years experience with Internal and External Audits
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4+ Years experience with Reconciliation and Analysis
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3+ Years of Accounting experience, including Billing and Accounts Receivable
Education
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4 year college degree in Business, Finance or other related field or 6 years combined experience in Audit, Reconciliations, Billing and Contracts.
Skills
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Demonstrate behaviors based on company values: Service Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion
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Experience with Microsoft 365 (Excel, including Vlookups and Pivot Tables, Word, PowerPoint, Teams, Outlook)
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Working experience with Power Bi
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Strong Analytical skills
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Ability to implement process controls
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Ability to work independently
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Ability to manage multiple projects, work in fast-paced environment, and meet deadlines
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Ability to exercise discretion and good judgment in making decisions
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To establish effective and trusting relationships and rapport with a broad range of constituencies including staff, peers, management, executive team, and vendors
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Ability to prioritize conflicting deliverables and multitask, while meeting deliverables and expectations
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Strong Organizational Skills
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Advance verbal and written communication skills
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Adapts to and encourages change
#Joinourteam
For California, Colorado and New York Applicants: In accordance with the Equal Pay for Equal Work Act, the expected salary range for this position is between:
$67,700.00 - $86,300.00
Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
This position qualifies for the following benefits; Co-op Solutions offers a competitive Total Rewards package: 401(k) with generous company match, Health, Dental, and Vision Insurance options, Health Savings Account/Flexible Spending Account, Life Insurance, Short- and Long-Term disability benefits, Pregnancy and Parental Leave, Tuition Reimbursement, Paid Time Off (PTO), Paid Holidays, Community Volunteer Time Off, and an Employee Assistance Program.
Top Skills
What We Do
Co-op Solutions is the market-leading financial technology ecosystem for credit unions. A proven innovator for more than 40 years, today we help credit unions become their members’ primary financial relationship through the most reliable, secure, digital-first payments experience for the modern member. And, because every credit union is different, Co-op brings a core-agnostic, configurable approach to building a modern payments strategy that is right for credit unions and members alike.
Co-op understands what is unique and special about credit unions. We share the mission of people helping people. We are a cooperative built by, owned by and for the credit union movement. And we connect credit unions with other credit unions, serving as a catalyst for industry partnership, research and thought leadership. We work with the top credit unions across the U.S., powering more than 8 billion transactions annually.
Co-op Solutions. Make every experience matter.