What you'll do:
- Collaborate closely with the GTM teams to maintain and improve processes and daily operations.
- Administer and optimize the RevOps technology stack, focusing on Demand Generation tools.
- Identify gaps or inefficiencies in processes and propose improvements.
- Monitor adherence to processes and data quality standards.
- Provide day-to-day support, basic troubleshooting, and training to end-users.
- Design, implement, and maintain workflows to automate repetitive tasks and improve operational efficiency.
- Conduct basic data analysis to evaluate process efficiency and campaign performance.
Ideally, you'll bring with you:
- 2+ years of experience in Revenue Operations, Sales Operations, or a related role — ideally in a B2B SaaS environment.
- Hands-on experience with sales engagement platforms (e.g. Apollo, Lemlist, Outreach, SalesLoft, Instantly, or Smartlead) and CRMs (especially Salesforce or HubSpot).
- Strong analytical mindset, with a knack for spotting inefficiencies and suggesting data-driven process improvements.
- Proven ability to manage and optimize DemandGen and RevOps tools.
- Proactive and collaborative approach - comfortable working cross-functionally with other teams.
- Excellent communication skills, with the ability to clearly explain technical processes and collaborate with non-technical stakeholders.
- Adaptable and organized, capable of managing multiple projects in a fast-paced, dynamic environment.
It'll be awesome if you have:
- Experience with Clay
- Email deliverability know-how
- Solid data analysis skills
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What We Do
Buying online should feel like walking into your favorite local shop: personal, friendly and easy. Zowie’s mission is to recreate offline shopping experiences online - but better. We’re hiring! We’re growing fast, remote-first, and focused on winning as a team. Check out our open roles. Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. - Free analysis of your automation potential | Know what you’re buying! - Free omnichannel inbox | Get savings on tech. - Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients
