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What We'll Bring:
As a Revenue Operations Specialist II, you will be responsible for managing and streamlining monthly usage data workflows, ensuring accurate and timely reporting, and supporting internal teams with operational excellence. This role is essential to maintaining the integrity of usage-based revenue processes and improving client-facing support through internal collaboration.What You'll Bring:
What You’ll Bring- Bachelor’s degree in Business, Operations, or a related field.
- 2 to 4 years in operations, reporting, or data support roles, preferably in digital media, SaaS or financial services.
- Proficiency in Microsoft Excel, including: VLOOKUP/XLOOKUP, pivot tables, conditional formatting, data validation, and error-checking formulas.
- Working knowledge of SQL is required to: validate, troubleshoot, and prepare client-submitted usage data for upload and revenue calculation.
- Experience with JIRA and Agile workflows.
- Strong organizational skills and attention to detail.
- Experience working with engineering teams and contributing to PRDs and process documentation.
- Ability to manage multiple priorities and meet strict deadlines.
- C2-level English proficiency (CEFR standard).
Impact You'll Make:
What You’ll Do- Support the end-to-end process for monthly usage data collection, cleansing, validation, and delivery.
- Upload validated usage data into internal systems for revenue calculation.
- Partner with CVEs to ensure accurate, timely, and compliant reporting.
- Act as the first line of support for internal usage and billing inquiries.
- Collaborate with engineering to define automation and productization requirements.
- Maintain documentation and process guides to support scalable operations.
- Monitor SLA adherence and escalate issues as needed.
- Identify opportunities for continuous improvement and workflow optimization.
You will play a pivotal role in ensuring the accuracy and timeliness of usage-based revenue reporting. Your contributions will reduce operational risk, improve internal efficiency, and support the scalability of the TruAudience platform.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.TransUnion Job Title
Specialist II, Business OperationsTop Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Employees engage in a combination of remote and on-site work.
