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The AI front office for home services. Always-on agents that answer every call and keep your board full.
The Role
The Role
What You’ll Do
What You’ll Bring
Why Avoca
We’re hiring our a Revenue Operations Manager to own the foundation of our GTM engine - from lead routing and territory design to forecasting, reporting, and systems. You’ll partner with Sales, CS, Marketing, and Finance to bring discipline to a fast-scaling motion, stand up best-practice processes, and give the team clean data + clear visibility.
If you love building from zero-to-one, know HubSpot cold, and can turn messy inputs into crisp pipelines and dashboards, this is your seat.
- Own our GTM stack end-to-end: HubSpot (admin, data model, workflows, reporting), Chili Piper, Clay, and our sales engagement tools (e.g., Apollo/Outreach).
- Design the operating system for revenue: lifecycle stages, routing rules, SLAs, and handoffs (BDR → AE → CSM), with required fields and entry/exit criteria.
- Territories & coverage: carve territories, account assignment rules, and capacity models; evolve them as we scale headcount and segments.
- Reporting & forecasting: build dashboards for pipeline coverage, conversion/velocity, forecast accuracy (new/expansion/renewal), and rep productivity; run the weekly operating cadence.
- Data quality & enrichment: de-dupe, normalize, and enrich data; implement guardrails so the system stays clean as volume grows.
- Instrumentation for outcomes: attribute leads/opps to sources/programs, identify leaks/bottlenecks, and propose fixes (enablement, collateral, process, or pricing).
- Cross-functional glue: coordinate with Finance (targets, commissions), Marketing (lead scoring, campaign ROI), and CS (expansion/renewals) to keep plans and actuals aligned.
- Enablement hand-off: document processes/playbooks and train reps/managers so changes stick.
- 4–7+ years in RevOps/Sales Ops/Revenue Strategy at a high-growth SaaS company (Series A–C ideal).
- HubSpot power user (admin level) with automation/workflows, custom objects, and reporting; hands-on with Chili Piper and Clay; fluent in sales engagement tools.
- Proven track record designing stage governance, routing rules, territories, and SLAs—plus the documentation and training to make them real.
- Strong analytical chops; you can turn raw CRM data into insight and action without waiting on a data team.
- Builder mindset: bias to ship, comfort with ambiguity, and taste for crisp, scalable systems over hacks.
- Bonus: experience with post-sales revenue (renewal/expansion), commission/plan design, or our ICP (home services/field service).
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Location: New York City (in-office).
Avoca Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Avoca and has not been reviewed or approved by Avoca.
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Healthcare Strength — Company materials indicate medical, dental, and vision coverage with multiple plan options, plus disability and life insurance starting on day one. This breadth signals strong core health protection from the outset.
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Equity Value & Accessibility — Company sources state “meaningful” equity is provided to all full‑time employees. This suggests broad access to ownership alongside cash pay.
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Leave & Time Off Breadth — Information shared publicly highlights flexible/unlimited PTO, 10 company holidays, and paid parental leave. This mix indicates generous time‑away support relative to many startups.
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The Company
What We Do
Avoca is defining the AI front office built for the $1T home services industry. We're trusted by 800+ operators across HVAC, plumbing, electrical, roofing, pest control, and more. 100 people and growing. Backed by top investors. We have a high-energy, in-office culture across our NYC headquarters and Santa Barbara office.
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