ABOUT RETOOL
Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.
At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.
Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!
WHY WE'RE LOOKING FOR YOU
Retool has experienced significant growth, increasing revenue 10x over the past three years. Through rapid iterations and an evolving approach, we have expanded our customer base and refined our sales and marketing strategies. Now, we are looking to enhance our operational capabilities to support ambitious revenue and business goals. As a Revenue Operations Manager, you will help us scale our operations by providing the analytical support needed to optimize our GTM efforts across multiple regions including San Francisco, New York, and London.
WHAT YOU'LL DO
You will be an integral part of the GTM Revenue Operations team, focusing on the analysis and reporting of key metrics that drive decision-making at the executive level. Your responsibilities will include:
- Partner with Sales and SDR leadership to develop reporting, uncover performance insights, and drive high-impact process improvement
- Conduct ad hoc and recurring analyses to identify trends, diagnose bottlenecks, and support strategic GTM decision-making
- Own and evolve key operating cadences, including dashboards, funnel reviews, and QBRs
- Collaborate cross-functionally with Marketing, Finance, Enablement, and Systems to optimize workflows, tooling, and handoffs across the funnel
- Support the implementation and enhancement of systems and tools that improve GTM data infrastructure, reporting accuracy, and process scalability
THE SKILLSET YOU’LL BRING
- Hands-on experience in RevOps, Sales Ops, or a similar role supporting GTM teams with data, insights, and process improvements
- Deep Salesforce expertise — you know how to build, optimize, and troubleshoot so the system actually works for the team
- You love digging into data, spotting patterns, and turning numbers into stories that drive better decisions
- Strong communicator who can make complex ideas easy to understand and build trust across Sales, Marketing, Finance, and more
- A builder’s mindset — you don’t just see problems, you design and implement solutions that scale
- Detail-oriented but not stuck in the weeds; you know when “good enough” is what the business needs
- Someone who thrives in a fast-moving environment and gets energy from making things clearer, faster, and better for the team
For candidates based in New York, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.
Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
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What We Do
Retool is a development platform for building business software. Users can visually design apps that interface with any database or API, and switch to code to customize how their apps look and work. With Retool, developers ship more apps and move their business forward—all in less time.
Thousands of teams at companies like Amazon, DoorDash, Peloton, and Brex collaborate around custom-built Retool apps to solve internal workflows. We're just getting started and growing quickly—join us!
Why Work With Us
Retools are solution drivers—whether fixing a button misalignment or enabling customers to build with the newest AI technologies, we wear many hats and act like owners. Our small teams work on big problems, pushing hard and moving quickly to create outsized impact. We hold each other accountable and celebrate together when we get it right. Join us!
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