Revenue Operations Manager

RevOps Manager (Hybrid Position - Santa Monica) 

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company.

As our Manager of Revenue Operations, you will be responsible for driving efficiency and performance across the sales cycle, ensuring processes are streamlined and supported by accurate data. You will be pivotal in managing Salesforce, forecasting revenue, and providing actionable insights to the sales leadership. In this role, you will collaborate with Marketing Operations to ensure lead-to-sales alignment, but your primary focus will be on sales operations, pipeline health, and sales forecasting. 

What you will do:Sales Process Optimization:

• Streamline and optimize sales workflows to ensure efficient lead management, deal progression, and pipeline accuracy.
• Develop and manage the sales process documentation to ensure consistency and scalability as BuildOps grows.
• Collaborate with the sales team to identify bottlenecks in the sales process and propose solutions to improve sales cycle velocity.

Salesforce Optimization:

• Serve as the primary Salesforce administrator, ensuring data integrity and optimizing the CRM for sales team needs.
• Develop and implement Salesforce best practices, ensuring adoption and utilization of all features that enhance sales performance.
• Customize and manage Salesforce dashboards and reports to provide real-time insights into sales activities, pipeline health, and performance metrics.

Revenue Forecasting & Pipeline Management:

• Own the sales forecasting process, working closely with sales leadership to ensure accurate pipeline data and reliable revenue projections.
• Analyze sales data to track deal progression, win rates, and key performance indicators, providing recommendations to improve forecasting accuracy.
• Collaborate with the customer success team to track renewals and upsell opportunities, integrating this data into revenue projections.

Data-Driven Sales Insights:

• Analyze sales performance data and provide actionable insights to the CRO and sales leadership, driving decision-making and strategy development.
• Develop and manage key sales metrics, including pipeline health, deal conversion rates, and sales velocity, offering insights on areas for improvement.
• Identify trends in sales data to uncover new revenue opportunities or highlight areas for optimization.

Collaboration with Marketing Operations:

• Work closely with the Marketing Operations Analyst to ensure proper lead handoffs between marketing and sales teams.
• Align on lead scoring models, tracking lead quality, and optimizing the process from lead generation to sales conversion.
• Share insights and collaborate on improving sales-marketing alignment, but maintain a sales-first focus.

What we look for:

• Bachelor’s degree in Business, Finance, or a related field.
• 3-5 years of experience in revenue operations, sales operations, or a related role in a SaaS or technology company.
• Proficiency in Salesforce administration (Salesforce certification preferred) and experience managing CRM systems.
• Strong analytical skills with a proven ability to interpret complex sales data and provide actionable insights.
• Experience in developing and optimizing sales processes, with a focus on pipeline management and forecasting.
• Advanced Excel skills and experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
• Strong analytical and problem-solving skills, with the ability to use data to inform decisions
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Ability to work in a fast-paced, dynamic startup environment and adapt to change 
• Ability to work 3 days a week (Tuesday - Thursday) in our Santa Monica based office. 

What we offer:

• Competitive base salary + bonus and equity/stock options. 
• A comprehensive benefits package
• Unlimited paid time off
• Company events and team-building activities
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

About BuildOps:

BuildOps is a fast-paced, high-growth start-up committed to transforming a $300B+ industry through an innovative all-in-one SaaS platform. Leveraging the latest technology, we’re taking Commercial Specialty Contractors from the world of pen and paper to cloud-based, data-driven operations. Our leadership team has deep experience in both the Construction and SaaS technology industries, as well as a resume that includes Stanford, Harvard, Wharton, Cornell, Microsoft, and multiple successful start-up exits.

BuildOps has more than doubled year-over-year while raising over $140 million in total funding (including a recent round in Feb 2024). Top-tier investors like Founders Fund, Siemens, B Capital Group (BCG's venture arm), 01 Advisors, and more have backed BuildOps! Also, Dick Costolo, former CEO of Twitter, just joined our board, adding to an impressive group of investors/advisors including former President of Salesforce, Gavin Patterson; CAA founder Michael Ovitz; NFL legend Joe Montana; former heavyweight champion Mike Tyson, and Boost Mobile CEO Stephen Stokols.

Forbes Magazine
“BuildOps is unique because it addresses the problem of efficiency in construction for an often-overlooked audience. Rather than focusing on large projects, or catering to owners, they look to the needs of technician-heavy subcontracting firms working in the commercial space.”

TechCrunch
“The new financing will be used to support the company’s continued growth. BuildOps sells software that integrates scheduling, dispatching, inventory management, contracts, workflow and accounting into a single software package for commercial real estate contractors with staff ranging from a few dozen to several hundred employees.”

Crunchbase
In a statement, [former NFL superstar] Joe Montana noted that his firm (Liquid 2 Ventures) has an investment thesis in supporting America’s working class… “I just love the idea of making their lives far easier and better,” he said. With BuildOps, “you have one solution that does it all and talks seamlessly to every single part of their business from parts to ordering to inventory and more.”