Revenue Operations Manager, Systems & Automation

Reposted 25 Days Ago
New York, NY, USA
In-Office
120K-145K Annually
Mid level
Software
The Role
The role involves optimizing and managing GTM systems and automation, enhancing operational efficiency, and collaborating across departments to drive data-driven strategies.
Summary Generated by Built In
Company Description

Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.

Role Description

Tennr’s GTM motion depends on a clean, well-orchestrated systems foundation, as the first GTM Engineer you’ll be responsible for owning, optimizing, and scaling the tools, data, and automation that power Sales, Marketing, and Customer teams.

You’ll work cross-functionally with the RevOps team, Sales Leadership, and Marketing to make sure Tennr’s CRM and connected systems not only capture the right data but also drive the right behaviors. You’ll design processes that simplify how teams work, ensure data flows seamlessly across systems, and build the automation and visibility that enable Tennr’s revenue teams to move faster and smarter.

This is a highly collaborative and high-leverage role for someone who loves diving into systems, connecting the dots between teams, and building the operational infrastructure that turns GTM strategy into execution.

Responsibilities
  • CRM & GTM Tech Stack Management : Administrate and optimize Salesforce, ensuring data integrity, automation and process standardization. Own GTM tech stack - including DealHub, Gong, Outreach, Monday.com - ensuring that systems are integrated and configured to maximize accuracy, usability, and efficiency.

  • Process Improvement & Automation: Continuously identify opportunities to improve Tennr’s GTM efficiency (e.g., data tooling, custom flows, system integrations). Build processes that reduce manual work, improve data accuracy and visibility, and drive faster, smarter execution across teams.

  • Territory Development and Deployment: Work closely with GTM Strategy team on design and deployment of sales territories for Account Executive and SDR teams, prioritizing the highest-value enterprise and mid-market accounts within each healthcare vertical. Collaborate with Sales leadership to evaluate territory performance and continuously refine how Tennr approaches market coverage.

  • Market Sizing and GTM Strategy: Partner with RevOps team on determining Tennr’s total and serviceable addressable market (TAM & SAM) across healthcare verticals to identify markets with the highest ROI potential. Partner with Sales, Marketing, and Operations to develop strategies for entering and expanding within those markets.

  • Data Vendor Management: Work closely with healthcare data vendors (e.g., Trella, Definitive Healthcare, Komodo Health) to source data required for market sizing, territory planning, and account segmentation. Work with enrichment providers (e.g., Zoominfo, Clay, Apollo) to enrich accounts with firmographic signals, contacts and other information to make sales as effective as possible.

Candidate Qualifications
  • 2 - 4+ Years of experience managing GTM systems and automation. Preferably at a high-growth software company.

  • Experience with Salesforce administration, including configuration, reporting, and integration with other business systems

  • Experience creating architecture and process flow diagrams and documentation

  • Strong analytical and reporting skills – proficiency in Excel is a must; experience with BI tools like Tableau or PowerBI is a plus

  • Ability to collaborate cross-functionally with teams and communicate complex data in an understandable way

  • Excellent problem-solving skills, attention to detail, and the ability to execute in a fast-paced environment

  • Proven track record of driving operational improvements and efficiencies across Sales, Marketing, and Revenue Operations

Why Tennr?
  • Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.

  • Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure

  • Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.

  • Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week

  • Free lunch! Plus a pantry full of snacks.

Benefits
  • Beautiful new office at 345 Hudson Street

  • Unlimited PTO

  • 100% paid employee health benefit options

  • Employer funded 401(k) match

  • Competitive parental leave

Tennr Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tennr and has not been reviewed or approved by Tennr.

  • Fair & Transparent Compensation Available salary ranges for software engineering, product, and solutions roles indicate market-competitive total compensation. Publicly shared ranges include base, equity, and bonuses, signaling comprehensive pay structures.
  • Healthcare Strength Job materials cite 100% paid employee health benefit options. This signals a strong healthcare offering with employer-covered employee premiums.
  • Leave & Time Off Breadth Unlimited PTO is consistently highlighted across roles. This expands time-off flexibility beyond standard accruals.

Tennr Insights

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The Company
New York, New York
69 Employees
Year Founded: 2021

What We Do

Tennr reads documents from incoming faxes passing through healthcare practices and automates essential tasks like scheduling and qualifying patient visits. By automating that paperwork with Tennr, practices receive more patient referrals and reduce billing errors by 98%, significantly growing revenue.

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