Do work that matters.
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.
Our values, which reflect our view on what’s important and what’s right, include: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!
As the Revenue Operations Coordinator, you’ll support the entire revenue operations organization in creating & refining scalable processes to improve the lead & customer lifecycles. You’ll aid in data analyses that will be used to inform strategic decisions across the entire business.
Who you are:
You are a quick learner with previous experience in a revenue facing role. You’re analytical and passionate about the possibilities of working with data. You’re enthusiastic and adaptable, and willing to roll up your sleeves to support the team and the business.
What you get to do every day:
- Lead and Campaign Management
- Collaborate closely with other members of the revenue operations team to ensure optimal processes & practices throughout the lead lifecycle.
- Data Hygiene and Maintenance
- Ensure data quality within the revenue database.
- Support the revenue operations team in the technical facilitation of all key revenue systems (Marketo, Salesforce, Bizible, Outreach, and more).
- Reporting and Insights
- Assist in the creation and maintenance of reports to measure various revenue initiatives’ activities, effectiveness, and business impact.
- Operational Support and Process Improvement
- Support the optimization of revenue processes and technologies through automations and integrations.
- Document and improve workflows, ensuring readiness for handoff and scalability.
- Work on other projects in collaboration with the team as assigned with a willingness to be a resource to the department.
What you bring to the role:
- Bachelor’s degree or equivalent work experience
- 1+ years of Sales, Marketing, Customer Success or related experience preferred
- Proficiency in Microsoft Excel a must, Salesforce is a plus
- Strong analytical & creative problem-solving skills
- A strong passion for serving and understanding customers
- Roll-up-your-sleeves approach with a willingness to take on "non-role-specific" marketing duties as needed to support the team and business
- English proficiency (written and oral) is required
- This is a hybrid position (2 days a week) in the Reforma area of Mexico City where you’ll get to collaborate with our engineering team
Why you’ll love working at AlertMedia:
- Competitive Base Salary
- Annual Company Bonus
- 100% paid Medical, Dental, and Vision benefits for employees
- Christmas Bonus (Aguinaldo)
- Holiday and Vacation Days
- Additional Vacation Bonus
- All computer equipment provided to our employees
- Amazing rewards and incentives – we love celebrating each other
- A Best Places to Work company 8 years in a row and numerous other awards
- Ongoing career development opportunities through our Learning & Development team - we love investing in our people!
About AlertMedia:
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, In-N-Out, and Walmart—in more than 130 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Top Skills
What the Team is Saying
What We Do
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. Our team of in-house intelligence analysts and meteorologists work around the clock to monitor thousands of data sources around the world, providing our customers and employees with verified, credible information to protect them from impending threats.
AlertMedia has been recognized both nationally and locally for its exceptional company culture, most recently being named to Inc. Magazine’s Best Workplaces list for 2023. We were also named to Forbes’ list of America’s Best Startup Employers for two consecutive years, Austin Business Journal’s Best Places to Work for six consecutive years, and Built In Austin’s 100 Best Places to Work in Austin.
Located in the heart of downtown Austin in the "smartest building in the city", AlertMedia inspires and invests in our employees through continuous developmental experiences, including Career Month, community volunteering, mentorship programs, Employee Resource Groups, and weekly "Tuesday Lunches" where the company comes together to learn about and discuss any business updates. AlertMedia also facilitates a robust internship program, working with universities (including HBCUs), non-profit organizations like Hiring Our Heroes, and similar partners to invest in the future of our diverse workforce.
Why Work With Us
AlertMedia employees have a strong connection to our mission and product. An anonymous employee survey recently revealed 99% of our people feel the work they do is important and making a direct impact, 94% feel our diverse, grow-from-within culture is collaborative and supportive, and 92% are taking advantage of our career development opportunities
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AlertMedia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy provides flexibility so employees can work and collaborate from home or in our Austin offices, either full- or part-time. We ask employees in Austin to join us on Tuesday for company-sponsored lunch to connect and learn together.
