HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.
The Revenue Operations Associate will support the Director of Revenue Operations in the day-to-day funnel and performance management. The Revenue Operations Associate is focused on overseeing our media allocation on a daily basis, as well as optimizing the distribution of calls within the marketplace. Optimizing internal inefficiencies and executing on performance goals is core to the employees responsibilities.
Duties/Responsibilities:
- Ensuring daily, weekly, monthly marketing reporting for RevOps team
- Partner with sales to understanding weekly/intraday staffing by unit and communicate to stakeholders applicable staffing changes for planning purposes.
- Responsible for marketplace operational and reporting duties for call funnel performance
- Help manage updates to the MarTech tools Responsible for sharing our progress against goals, measuring trends and impact and making recommendations about how we can improve monetization across strategic initiatives, especially during AEP
- Work closely with internal departments as needs arise (contracting, licensing, finance, marketing, compliance, IT)
- Help manage operational flow of inbound and outbound lead volume.
- Performs other related duties as assigned
Requirements:
- Bachelor's degree in communications, marketing, or other relevant degree
- 1-3 years of experience in reporting, marketing or some operational function
- Experience reviewing and reporting performance metrics for accounts
- Entry to mid-level proficiency with Excel
- Experience working within a CRM database
- Ability to quickly build rapport with both internal and client stakeholders
- Detail oriented, highly organized and both strategically & analytically focused
- Strong communication and presentation skills
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting)
Our centers are consistent with CDC guidelines and align with local government orders pertaining to all Company physical locations in relation to COVID-19.
Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at [email protected]
What We Do
HealthPlanOne is the friendliest company that helps millions make healthcare choices. We’re committed to making the learning and shopping for Medicare transparent and simpler, to support better health and greater peace of mind.
Since 2006, HealthPlanOne’s highly experienced agents, uniquely personal service, diverse solutions, and proprietary analytics have made the company one of the highest performing lead generation, member acquisition, and retention teams in the industry.
