Revenue Operations Analyst

Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it.

Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions — turning production data into better AI with every release.

As a Revenue Operations Analyst, you’ll support the systems, data, and processes that keep Braintrust’s go-to-market engine running smoothly. Working closely with Sales, Marketing, Customer Success, and Finance, you’ll help turn raw data into clear insights that improve execution, forecasting accuracy, and day-to-day decision-making across the revenue organization.

This is an execution-focused, high-learning role ideal for someone early in their RevOps career who wants hands-on exposure to how a modern, AI-native SaaS company scales. You’ll be responsible for maintaining reporting and dashboards, supporting pipeline and forecast processes, ensuring CRM data quality, and helping troubleshoot operational issues that impact revenue teams.

This role is based in our San Francisco, CA office.

• Support GTM operations: Execute on the day-to-day cadence, reporting, and workflows that support Sales, Finance, and Customer Field Engineering while learning how the full GTM engine operates.

• Deal desk & deal support: Support reps and customer field engineering during late-stage deal cycles by preparing quotes, supporting pricing approvals, structuring non-standard terms, and ensuring operational and financial compliance.

• Accounts receivable & billing support: Assist with AR workflows, invoice tracking, issue resolution, and coordination with Finance to ensure clean handoffs from deal close to cash collection.

• Commission calculations & support: Calculate commissions, support commission reporting, and help ensure accurate, timely, and transparent payouts in partnership with Finance and RevOps leadership.

• Operational reporting & analytics: Maintain Salesforce data integrity and build core reports and dashboards related to pipeline, bookings, deal activity, and forecasting.

• Support forecasting processes: Assist with weekly forecast cycles, pipeline hygiene, and data preparation while learning forecasting frameworks and best practices.

• GTM systems & tooling: Support the administration and day-to-day use of GTM systems (e.g., Salesforce and related tools), document workflows, and identify opportunities for automation and optimization.

• Process improvement: Identify inefficiencies across deal desk, billing, commissions, and GTM workflows, and support improvements as the business scales.

• Partner cross-functionally: Work closely with Sales, Finance, RevOps, and Customer Field Engineering to support revenue execution and ensure smooth operational handoffs.

• 2–4 years of experience in Revenue Operations, Sales Operations, Deal Desk, Finance Operations, or a related analyst role

• Strong attention to detail and comfort executing process-heavy and sometimes repetitive work

• Working knowledge of Salesforce (or similar CRM) with a desire to deepen expertise

• Strong skills in Excel or Google Sheets

• Interest in learning GTM systems, forecasting, commissions, and revenue operations

• Ability to manage multiple requests and deadlines in a fast-paced environment

• Strong organizational, communication, and follow-through skills

• A growth-oriented mindset — motivated to learn, improve, and take on increasing responsibility over time

• Medical, dental, and vision insurance

• Daily lunch, snacks, and beverages

• Flexible time off

• Competitive salary and equity

• AI Stipend

Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.