Revenue Operations Analyst

Where you’ll work: Guatemala City, Guatemala.

Accounting and Finance at GoTo

The Accounting and Finance team is essential to our business. While the specific roles may vary, one thing is certain – you will be at the center of our organization and an integral part of the team responsible for ensuring the efficient financial management and financial controls necessary to support all our business activities. This is where you make an impact.

As a Revenue Operations Analyst, you would be working on but not limited to:

• Reviewing contracts, order forms and purchase orders to assess proper revenue recognition treatment as per GoTo’s internal policies.

• Entering orders forms and contract terms into the Company's order entry systems, assuring accuracy and according to established departmental SLAs as well as revenue recognition policies.

• Engaging and supporting sales in their deal structure queries in accordance with Company Policies and revenue recognition standards.

• Responsible for actively working with sales, legal, revenue, and other cross functional teams on deal structuring and commercial terms for non-standard transactions.

• Be the trusted advisor to the sales team, collaborating on pricing, product, and commercial terms for non-standard transactions.

• Following multi-step processes to resolve escalations, taking ownership of the process from start to finish to ensure accurate execution of sales queries.

• Demonstrating flexibility and teamwork across Geo’s especially at month/quarter/year end.

• Providing thorough and timely support to internal teams, which may include but not limited to Sales, Customer Care, Provisioning, Technical Customer Management, Product Managers, Accounting, Cash Applications and Customer Payment Support on customer account and billing inquiries.

• Processing Internal Business Requests and Cases within established SLAs.

• Working with special projects as assigned as directed by Supervisor, Manager and, or Senior Manager.

As a Revenue Operations Analyst, your background will look like:

• A minimum of 3 years’ industry experience with exposure to SaaS (Subscriptions) and or other tech related background.

• Must possess proven track record of consistently and successfully attaining goals.

• Must possess understanding of revenue recognition standards and understand order to cash process.

• Experienced revenue operations analyst, with demonstrated successful experience of entering contract terms and orders into an internal commerce system(s).

• Excellent relationship building and communication skills required.

• Accountability towards financial impact this role entails.

· Internal applicants:

• at least 1 year tenure in your current role
• No active DPs in the last 6 months
• Great performance in the last three months
• Level 1 agents only

You’ll be working towards a shared goal with an open-minded and cohesive team that is very much the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.

Learn more.