About Valatam
We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.
About the Role
The Sales Assistant will support the company's wholesale sales team by managing pipeline activity, coordinating customer communications, and handling operational sales tasks. The role focuses on maintaining organized sales processes, following up with customers, and managing day-to-day administrative tasks so the sales team can focus on closing deals.
Key Responsibilities
- Follow up with existing customers and warm leads via WhatsApp, email, phone, and LinkedIn.
- Maintain and update internal systems with customer interactions, notes, and order status.
- Respond to inbound customer inquiries related to pricing, product availability, and order updates.
- Prepare and send inventory lists, product catalogs, and pricing sheets to customers.
- Schedule meetings and calls for members of the sales team.
- Track outstanding quotes and notify the team about deals that require follow-up.
- Assist with payment follow-ups and account reconciliation tasks.
- Compile and deliver daily and weekly reports on sales activity and pipeline updates.
- Support general administrative tasks related to sales operations.
Requirements
- Strong organizational and multitasking abilities
- Attention to detail and reliability in administrative tasks
- Strong written and verbal communication skills
- Proactive follow-up and accountability
- Ability to manage multiple conversations and requests simultaneously
- Tools Required: WhatsApp Business, Google Workspace, CRM Platforms, LinkedIn, and Email and Communication Tools.
- Schedule & Preferred Time Zone: Monday to Friday, 8:00 AM – 5:00 PM EST.
Benefits
Our Core Values at Work
We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.
What We Offer
- Hourly rate starting at USD $5/hr (approx USD $870/month). More information about the payment structure will be discussed further in the process.
- Annual pay increments.
- Discretionary client bonuses (80 % of clients award year-end bonuses).
- 7 U.S. federal holidays + 4 paid PTO days.
- Monthly medical insurance stipend (after meeting eligibility criteria).
- Birthday / Anniversary bonuses + Gym / Wellness allowance.
- Unlimited online fitness classes + company events & Christmas celebrations.
Please fill out our application form, ensuring you answer all the questions. We will get back to you with more information shortly after receiving your application.
Top Skills
What We Do
Valatam provides you with virtual team members who help you with your workload to save you time. We work with small business owners and busy professionals, providing Virtual Assistants (VA's). VA's can manage your administration, customer service, sales, graphic & web design, and social media (and all the other things that take up your time), to allow you to focus on the most important things – keeping your clients happy and focusing on driving your business forward. In short, our mission is to work IN your business, allowing you to work ON it
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