The Role
Supports revenue operations through CRM data management, GTM reporting, dashboard development, funnel analysis, process optimization, territory updates, and workflow improvements. The role maintains data hygiene, monitors pipeline and commercial performance metrics, translates business needs into CRM policies, and supports SOPs and training materials. It requires strong analytical, organizational, communication, and problem-solving skills, with proficiency in Salesforce and familiarity with spreadsheets, BI tools, and commercial technology systems.
Summary Generated by Built In
The Revenue Operations Executive supports the strategic and operational backbone of the Go-To-Market organisation. This role is responsible for strategic data insights, optimising processes, and ensuring the smooth execution of core revenue operations activities across the revenue engine. As a key member of the team, the Revenue Operations Executive helps streamline workflows, improve visibility into performance metrics, and contribute to building scalable systems that drive growth and alignment.
This is an ideal role for an analytical, detail-oriented individual excited about solving operational challenges and learning the mechanics of how revenue engines run.
Key Responsibilities
Data & Systems Management
- Monitor data hygiene across leads, accounts, and opportunities, implementing regular audits and update processes.
- Collaborate with commercial leaders to ensure smooth process handoffs and clear attribution across the funnel.
- Work within third-party systems to ensure tooling cohesion across the commercial tech stack.
Reporting & Insights
- Build and update reports and dashboards that visualise GTM performance metrics.
- Analyse conversion rates, pipeline velocity, and other metrics to identify trends and improvement areas.
- Surface early warning signals and trends for senior leadership.
- Support territory design and updates.
- Monitor metrics for pipeline health, cross-sell and upsell performance, and whitespace mapping.
Process Optimisation
- Create and maintain GTM processes.
- Identify inefficiencies and propose system or workflow improvements to enhance productivity.
- Help maintain SOPs and training materials related to GTM processes and data management.
Skills Knowledge and Expertise
Technical & Analytical
- Strong proficiency in CRM tools (we use Salesforce).
- Familiarity with spreadsheets and BI tools (Excel; PowerBI and Tableau experience is a bonus).
- Familiarity with third-party commercial tools (ZoomInfo and/or Clay experience is a bonus).
- Capable of translating commercial requirements into structured CRM policies or analytical outputs.
- Familiarity with GTM analytics, funnel metrics, and sales documentation concepts.
Process & Communication
- Excellent organisational skills with attention to detail.
- Ability to translate business needs into system & process improvements.
- Effective communicator across teams and levels of technical understanding.
Professional Attributes
- Proactive, curious, and eager to learn the full spectrum of Revenue Operations.
- Analytical mindset with strong problem-solving orientation.
- Takes ownership of deliverables and maintains a disciplined approach to execution.
About Centellic
Centellic stands at the center of the markets it serves, empowering organizations with indispensable data and insight to make critical decisions on growth, risk and opportunity.
Through proprietary data, deep market expertise and AI-enabled technology, our platforms are embedded in client workflows. That capability is underpinned by our events, which bring the market together to share perspective and deepen understanding of the issues shaping each sector. Together, they give organizations earlier visibility of emerging trends, and the clarity and confidence to act when decisions matter.
At Centellic, we’re a global intelligence and information services business, setting the standard for how critical business decisions are made.
Why Centellic?
At Centellic, we help our clients make better decisions, and our people are at the heart of that work. Every individual plays an important role in this, bringing curiosity and high standards to everything they do.
Those who thrive here take ownership, care deeply about their work and are committed to excellence. Standards are high because our people set them that way. And while we have decades of expertise, we are still growing, pushing and building something extraordinary.
Centellic’s advantage is our people and the culture we’ve created together. It’s an environment where individuality is encouraged, relationships are genuine, and there’s a strong sense of purpose in what we’re building together. Collaborative, respectful and driven, we take our work seriously without taking ourselves too seriously.
Benefits
Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:
Start of employment:
- Eye care
- Employee Assistance Programme
- A day off for your birthday
After 3 months employment:
- Pension (4% employer contribution and 4% employee contribution)
After 4 months employment:
- Life assurance
After probation:
- Cycle to work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
- Puregym access
- Perks at work platform access
After 1 year service:
- Private healthcare
Additional Perks:
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering Day
- Mortgage Advice
- Work from anywhere (2 weeks)
- Generous parental leave
We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
About
Please visit our website for more information.
Skills Required
- Strong proficiency in CRM tools, particularly Salesforce
- Familiarity with spreadsheets, including Excel
- Familiarity with BI tools such as Power BI or Tableau
- Familiarity with third-party commercial tools such as ZoomInfo or Clay
- Ability to translate commercial requirements into structured CRM policies or analytical outputs
- Familiarity with GTM analytics, funnel metrics, and sales documentation concepts
- Strong organizational skills and attention to detail
- Ability to translate business needs into system and process improvements
- Effective communication across teams and varying levels of technical understanding
- Analytical mindset and strong problem-solving skills
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The Company
What We Do
Law Business Research (LBR) is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data. We are a fast-growing, innovative company with a dynamic and diverse culture, and we take great pride in delivering a world-class, cutting-edge service to our global clients. By applying the latest technology to the fast-moving legal world, we enable our users to find their competitive edge and decide with confidence, armed with the insight they need. LBR delivers trusted intelligence and insight to users around the world through a range of tools and platforms that combine proprietary data and unique analysis. We make sense of complex, fast-changing information and enhance critical decision-making. With an international team of over 500 experienced professionals, LBR has a proven track record of informing, engaging and connecting legal practitioners. Our specialist platforms help clients enhance their decision-making, manage legal risk and drive improved performance.
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