Revenue Operations Analyst

Are you a data-driven professional with a passion for transforming complex information into actionable business insights? Element is hiring a new Revenue Operations Analyst to play a pivotal role in supporting our commercial organisation through robust reporting, performance analysis, and data governance.  

Our new colleague will join us based up to 3 days per week from our beautiful new office in Edinburgh Park where we enjoy state-of-the-art facilities including collaboration spaces, huddle rooms, open-concept layout, and abundant natural light. With fantastic links by train, tram, commuter routes, as well as having designated parking, we are well connected for colleagues across the central belt of Scotland. 

Working closely with our Commercial Revenue Operations Senior Manager, you will help drive informed decision-making across Sales, Finance, Customer Service, and Commercial Leadership by delivering accurate, timely, and insightful reporting. This is an exciting opportunity for someone who thrives on analysing performance, improving processes, enhancing data quality, and uncovering opportunities that contribute directly to commercial growth and customer success.

With responsibility spanning Power BI reporting, KPI management, customer feedback analysis, and continuous improvement initiatives, this role offers significant exposure across the business and the opportunity to make a tangible impact on organisational performance.  

• Commercial Reporting and Analytics  
• Support the development, maintenance, and enhancement of Power BI dashboards and reports
• Produce and analyse commercial performance reporting covering:
  • Leads  
  • Quotes  
  • Opportunities  
  • Revenue  
  • Invoice performance  
  • Product and line-level sales analysis  
• Monitor report accuracy and ensure reporting outputs remain aligned with business requirements
• Provide regular insights and recommendations to support commercial decision making
• Administer our Voice of the Customer (VoC) programme - manage customer survey distribution, monitor response rates, analyse customer feedback, produce VoC reports and presentations
• Support ad-hoc reporting and commercial analysis requests from stakeholders

Education and Experience

• Experience in a reporting, business intelligence, sales operations, commercial operations, or data analyst role
• Degree in a relevant field is advantageous (e.g. Maths, Tech)
• Strong Power BI experience including report creation and dashboard maintenance
• Advanced Microsoft Excel skills
• Experience working with CRM systems, preferably Microsoft Dynamics CRM

Other Desirable Skills and Abilities

• Experience with Microsoft Dynamics 365 Finance & Operations
• Experience using Dataiku or similar ETL / data transformation tools 
• Understanding of sales pipeline management and revenue reporting 
• Experience supporting  a customer satisfaction programme
• Knowledge of KPI development and performance management frameworks
• SQL knowledge
• Some ad hoc business travel may be required in line with business projects / demand

Key BehavioursAnalytical Thinking; Attention to Detail; Commercial Awareness; Data Interpretation; Stakeholder Management; Problem Solving; Planning & Organisation; Continuous Improvement; Communication & Presentation Skills

A little more on what we offer at Element

33 days annual holiday | 4 x Life Assurance | L&G Pension scheme | Element Academy L&D opportunities | Paid Volunteering opportunities | Cycle to Work Scheme | Free Onsite Refreshments | Colleague Resource Networks | Refer a Friend Bonus scheme | Perks At Work Discount Scheme

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

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