Revenue Maximization Eligibility Specialist (68798)

Posted 11 Days Ago
Be an Early Applicant
32207, Jacksonville, FL, USA
In-Office
Junior
Kids + Family • Professional Services • Social Impact
The Role
Manage and maintain eligibility documentation for federal funding (IV-E, TANF, SSBG), enter data into automated systems, monitor reports and help desk tickets, lead missing-eligibility calls, process adoption and Medicaid eligibility, and coordinate with community partners to ensure accurate funding and benefits for children in foster care and adoption.
Summary Generated by Built In

Revenue Maximization Eligibility Specialist

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

  • Tuition Reimbursement
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Well-Being Program
  • Paid Time Off (PTO)
  • Bereavement Leave
  • 12 Paid Holidays
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Short & Long-Term Disability Coverage
  • Employee Discounts
  • 401k Plan with 3% Employer Contribution

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary:

Ensure that all required documentation for federal funding eligibility (IV-E, Social Services Block Grant, TANF) is completed on appropriate forms. Enter all required eligibility documentation into necessary automated systems. Keeps files up-to-date and neatly maintained.

Essential Duties:

  • Complete tasks to ensure accuracy and completion of:
    • Temporary Assistance for Needy Families (TANF) applications on each in out-of-home and in-home placement.
    • Title IVE determinations as assigned
    • Medicaid issues for foster care and adopted children 
    • Monitor Master Trust account balances to ensure compliance with state and federal regulations.
    • Oversee the Master Trust Purchase Process.
    • Prepare and enter Master Trust invoices into Great Plains®.
    • Create and post Master Trust batches
  • Maintain adoption file case load and process pre-and-post adoption files and 5146.
  • Manage the daily shelter process through follow up and assignment phase 
  • Manage the Monthly MAS TANF application
  • Enter Adoption Title IV-E/Medicaid eligibility data in FSFN for pending adoptions.
  • Enter adoption demographic information in Adoption Subsidy database.
  • Electronically File all pertinent eligibility documents in foster care.
  • Lead the Bi-Weekly Missing Eligibility Call
  • File all pertinent eligibility documents in the paper adoption files.
  • Complete notification to ESS/CIC regarding status/eligibility changes for children in foster care, relative placement and adoption.
  • Monitor DCF Help Desk tickets for the RevMax Department.
  • Ensure that eligibility in all automated systems matches eligibility on Notice of Case Action (NOCA).

Other Duties:

  • Provide placement/eligibility information for community partners
  • Coordinate the Northeast Florida CBC RevMax call.
  • Participate in Rev Max weekly conference calls.
  • Verify Medicaid in FLMMIS
  • Perform other duties.
Qualifications

Education:    4 Year Degree Preferred.

Experience:    Two years in a clerical, data management or related field.  Experience in federally funded entitlement programs preferred.  Knowledge of foster care, relative caregiver, adoption, Medicaid and TANF systems necessary.  Experience in data management and data entry helpful.

Licensure, Certification, and/or Registration:   Valid driver’s license

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The qualifications listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Ability to:

  • Use Microsoft Office® (Excel, Word, and Outlook).
  • Maintain filing systems.
  • Hold critical information confidential and in a secure setting.
  • Manage multiple tasks.
  • Establish and maintain effective working relationships with community partners and clients.
  • Solve practical problems and deal with a variety of concrete 
  • variables with a minimum of direction.
  • Interpret a variety of instructions furnished in written or oral form.
  • Be organized and meet deadlines.
  • Adhere to details. 

Knowledge of:

  • Automated systems and federal funding guidelines.
  • TANF guidelines.
  • Medicaid programs.      

Other Requirements:     

  • Clear a Level II Background screening (Live Scan) in which your fingerprints will be used to conduct the screening. Please see the link with further details: https://info.flclearinghouse.com
  • Clear a reference check
  • Clear a local background check from the County in which you reside
  • Clear a substance abuse screen
  • Provide a copy of all degrees prior to your first day of employment
  • Clear a Motor Vehicles Records check and must be insurable under the company’s automobile policy.
  • Provide copy of automobile insurance.
  • Provide proof of and maintain a minimum personal auto liability insurance level $100,000/$300,000 if deemed to be a driving risk.
  • Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify)

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at [email protected]

Skills Required

  • Four-year degree
  • Two years clerical, data management, or related experience
  • Experience in federally funded entitlement programs
  • Knowledge of foster care, relative caregiver, adoption, Medicaid and TANF systems
  • Experience in data management and data entry
  • Proficient with Microsoft Excel
  • Proficient with Microsoft Word
  • Proficient with Microsoft Outlook
  • Experience with FSFN (Eligibility reports and data entry)
  • Familiarity with ICWSIS and Adoption Subsidy database
  • Experience verifying Medicaid in FLMMIS
  • Ability to manage DCF Help Desk tickets and related systems (Suntax, DEO)
  • Clear Level II background screening
  • Clear professional and personal reference checks
  • Clear local county background check
  • Clear substance abuse screen
  • Provide copy of all degrees prior to first day of employment
  • Provide copy of driver's license
  • Clear E-Verify check (authorized to work in the United States)
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The Company

What We Do

Family Support Services is the lead agency for foster care, adoption, and family preservation in Duval, Nassau, Pasco, and Pinellas counties. Its mission is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit, ensuring that children can live at home in a safe, healthy, and loving environment.

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