Jobs at Family Support Services

Maintain and verify eligibility data for Title IV-E, Medicaid, TANF and adoption services using state/federal systems (FSFN, FLMMIS, etc.). Open/close Medicaid, complete redeterminations, upload documentation, communicate with adoption partners and attorneys, and ensure funding accuracy for children in out-of-home care.

Performs criminal and civil background screenings and diligent searches per state and DCF policy. Schedules appointments, captures fingerprints via Live Scan, collects documentation and fees, assists with searches, participates in training, and maintains confidentiality while supporting clients and staff.

Provide direct licensing services for Level I kinship foster homes: conduct home visits, assist caregivers with documentation and training, submit licensing packets to DCF on time, coordinate childcare subsidy documentation, and maintain accurate licensing records while collaborating with child welfare partners.

Prepare, sort, and file client case documents per federal/state/agency regulations; audit and maintain case lists; facilitate file access and notices; support quality assurance and other clerical duties.

Locate and coordinate appropriate foster placements, collaborate with case managers and investigators, ensure regulatory compliance, support placement stabilization, maintain records, and participate in on-call rotation.

Identify and recruit adoptive families for children with terminated parental rights. Maintain a caseload of 20-25 children with special needs, develop child-specific recruitment plans, conduct diligent searches, review home studies, report to courts, field hotline/website inquiries, complete adoption exchange profiles, and collaborate with internal teams and community partners to achieve permanency.

Lead and coordinate training activities, develop curriculum and multimedia (Captivate, e-learning), deliver and evaluate child welfare training (including FSFN), coach staff, ensure compliance with Florida statutes and contract measures, and maintain training records and assessment of trainee competency.

Support multi-county offices by researching and pursuing grant opportunities, preparing and submitting applications, maintaining grant records and reporting, coordinating with staff and community partners, ensuring grant compliance, and periodically traveling between county offices.

Support the Placement and Care Coordination team by handling client outreach, data entry, tracking placement documentation, submitting placement referrals, maintaining placement resources, coordinating meetings, and performing administrative duties to stabilize placements for youth.

Coordinate and facilitate multidisciplinary placement staffings and board rate reviews to support placement stability, sibling reunification, and compliance. Track and document placement data, collaborate with case teams and caregivers, provide placement support activities (respite coordination, rotations), and ensure adherence to laws, rules, and agency procedures.

Maintain client eligibility data for Title IV-E, Medicaid, TANF and adoption services. Monitor reports, research state/federal systems, process applications and redeterminations, manage adoption caseloads, upload documentation, verify Medicaid, and communicate with partners and attorneys.