Jobs at Family Support Services

Provide administrative support to kinship licensing: customer contact, data tracking, scanning/faxing, form collection, calendar coordination, typing correspondence, operating office equipment, and assisting licensing staff.

Supervise Community Resource Specialists across Pinellas and Pasco county co-locations, maintain program fidelity and compliance, review intakes and make safety assessments, monitor FSFN data and audits, coordinate community trainings/meetings, manage grants and special projects, and implement corrective action plans to ensure child safety and service delivery.

Provides administrative and operational support to care coordination and placement teams: case documentation, referral and placement processing, data tracking, provider/resource management, outreach, meeting participation, and maintaining records across agency systems to ensure timely service delivery for children and families.

Coordinate and provide technical expertise on child welfare adoptions, track and analyze adoption data, liaise with agencies and providers, develop policies, provide training, facilitate recruitment and pre-adoptive training, manage adoption subsidy approvals, and resolve process issues to support timely adoption finalization.

Locate and coordinate appropriate foster placements, collaborate with case managers and investigators, ensure regulatory compliance, support placement stabilization, maintain records, and participate in on-call rotation.

Prepare, sort, and file client case documents per federal/state/agency regulations; audit and maintain case lists; facilitate file access and notices; support quality assurance and other clerical duties.

Manage daily operations of the Quality Department, conduct quality reviews and investigations, ensure compliance with state and federal regulations, oversee MDT/Permanency staffing, support quality improvement planning, supervise quality staff, analyze data integrity and report to the Director of Quality Management.