Revenue Manager

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.  CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. 

The Revenue Manager is responsible for leading billing and revenue management activities for the Cable & Business division, with a focus on billing accuracy, timeliness, process consistency, and issue resolution. This role partners closely with Finance, Operations, Sales, and other cross-functional teams to identify revenue and billing risks, improve processes, support accurate financial reporting, and ensure customer billing requirements are met.

Responsibilities:

• Lead billing and revenue management activities for the Cable & Business division.
• Oversee billing processes, including invoice generation, billing schedules, billing accuracy, and timely completion of customer invoicing.
• Monitor and resolve billing discrepancies, customer billing issues, and other revenue-related exceptions.
• Partner with Finance and Operations to ensure billing accurately reflects customer agreements and operational activity.
• Review customer contracts, pricing arrangements, and billing requirements to ensure appropriate setup and execution.
• Develop and monitor billing and revenue metrics to identify trends, risks, and opportunities for improvement.
• Support month-end and quarter-end close activities related to billing and revenue, including reconciliations and variance analysis.
• Work with Finance to support accurate revenue recognition in accordance with company policies and applicable accounting requirements.
• Establish and maintain consistent billing processes, procedures, documentation, and controls across the division.
• Identify opportunities to automate and streamline billing processes, reduce manual activity, and improve accuracy and efficiency.
• Partner with cross-functional teams to resolve systemic billing issues and implement corrective actions.
• Provide reporting and analysis on billing performance, revenue trends, outstanding issues, and key risks to divisional leadership.
• Support forecasting and financial analysis related to revenue and billing.
• Serve as a primary point of contact for significant billing issues and coordinate resolution across the appropriate teams.
• Provide leadership, direction, and support to employees involved in billing activities.
• Support internal and external audit requests related to billing and revenue.
• Perform other duties as assigned.

Required Skills and Experience:

• 3+ years of progressive experience in billing, revenue management, finance, accounting, or a related field.
• Experience managing or supporting billing processes in a complex operating environment.
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Experience working with ERP, billing, or financial systems.
• Strong understanding of financial and accounting principles related to revenue and billing.
• Ability to analyze large amounts of operational and financial data and communicate key findings.
• Demonstrated ability to improve processes and work across multiple functional teams.
• Strong organizational skills with the ability to manage competing priorities and deadlines.
• Excellent written and verbal communication skills.
• Advanced Microsoft Excel and Microsoft Office skills.
• Demonstrated ability to build strong working relationships across Finance, Operations, Sales, and other functions.

Preferred Skills and Experience:

• Experience in a high-volume distribution, manufacturing, technical services, repair, or forward/reverse logistics environment.
• Experience with revenue recognition concepts.
• Experience supporting multiple customers, business units, or operating locations.
• Experience with process improvement, automation, or billing-system implementations.
• Previous experience providing leadership or direction to a billing or finance team.

Education Requirements:

• Bachelor’s degree in Accounting, Finance, Business, or a related field.

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Work Authorization

• United States (Required)
• Must be 18 years of age

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.  

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [email protected].

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