Jobs at Ctdi

Manage assigned customer programs by tracking performance, quality, production, inventory, and fulfillment metrics. Serve as the primary customer contact, coordinate Operations, IT, Quality, and Billing teams, resolve escalated issues, prepare performance reports, develop corrective plans, and translate operational needs into IT requirements. The role requires program and project management experience in high-volume supply chain or logistics operations, strong analytical and communication skills, proficiency with Microsoft Office, and flexibility to travel.

Oversees daily warehouse operations, including receiving, storage, fulfillment, shipping, inventory control, staffing, reporting, P&L performance, and KPI achievement. Develops procedures to improve productivity and efficiency, leads warehouse employees, coordinates with logistics and corporate teams, resolves escalated issues, supports customer SLAs, manages compliance with safety standards, and uses WMS and reporting tools to drive operational decisions.

The Accounts Payable Analyst processes and reconciles supplier invoices and statements, manages invoice approvals and holds, ensures accurate expense coding, supports suppliers and operations, and assists with audits and month-end, quarter-end, and year-end closing. The role also identifies process improvements, maintains AP policy compliance, prepares documentation and reporting, and collaborates across procurement, accounting, and operations.

Designs, builds, maintains, and analyzes electrical test and calibration systems for telecommunications equipment. Responsibilities include troubleshooting test benches, developing automated test and repair capabilities, creating engineering documentation, developing C, C#, C++, Python, JTAG, CLI, and Linux applications, debugging hardware at the board level, and supporting engineering projects and continuous improvement initiatives.

Leads billing and revenue management for the Cable & Business division, overseeing invoicing accuracy, billing schedules, discrepancies, revenue recognition support, reconciliations, reporting, forecasting, audits, and process improvements. Partners with Finance, Operations, Sales, and other teams to resolve billing issues, strengthen controls, automate processes, and ensure customer agreements and operational activity are accurately reflected in financial reporting. Provides leadership to billing personnel and supports divisional revenue performance.

The Senior Human Resources Generalist supports branch leadership and daily HR operations across multiple Pennsylvania locations. Responsibilities include employee relations, attendance and performance management, payroll and HRIS updates, recruitment onboarding, workforce metrics, policy implementation, investigations, training recommendations, and employee support. The role requires knowledge of employment law, strong communication and judgment, proficiency with Microsoft Office, UKG, Kronos, and UltiPro, and flexibility to travel among branches.

Manages customer programs by monitoring performance, quality, production, inventory, and fulfillment against requirements. Serves as the primary customer contact, coordinates operations, IT, quality, billing, and other functional teams, prepares performance reports, addresses nonconformance, develops remediation plans, resolves escalations, and leads meetings to ensure timelines and customer expectations are achieved.

Leads daily procurement operations, sourcing events, supplier selection, purchase order execution, supplier performance, and disruption escalations. Partners with planning and inventory teams to maintain material availability, improve supplier performance, and achieve value and compliance objectives. Manages procurement team workload, cross-training, and supplier relationships while supporting business demand.

Leads supply chain intelligence initiatives involving dashboards, reporting, forecasting, demand planning, inventory, procurement, logistics, and AI-enabled solutions. Serves as a subject matter expert for supply chain systems and analytics, improves data governance and operational visibility, supports system implementations, and provides recommendations to executives. Collaborates with Supply Chain, Operations, Finance, and IT teams while leading reporting automation, process improvement, training, and cross-functional projects.

Manages an assigned telecommunications customer program by monitoring performance, quality, production, inventory, fulfillment, and customer satisfaction. Serves as the primary customer contact, coordinates operations, IT, quality, billing, and business teams, prepares performance reports, resolves escalations, identifies nonconformance, and develops corrective plans. Requires program, project, or operations management experience in distribution or logistics, strong analytical and communication skills, Microsoft Office proficiency, a related bachelor's degree, and flexibility to travel.

Develop and support AI-powered applications, agents, and RAG solutions using Python, AWS services, Snowflake, and modern data technologies. Design integrations, modernize legacy reporting and manual processes, and deliver scalable enterprise applications. Collaborate with engineers, data teams, and business stakeholders while participating in testing, debugging, code reviews, deployment, troubleshooting, and Agile development.

Supervises warehouse logistics operations, including inventory movement, distribution, reporting, staffing, scheduling, and KPI performance. Ensures customer SLAs, safety standards, quality requirements, and processing timelines are met. Trains employees, operates and trains others on powered industrial trucks, resolves escalated issues, supports P&L analysis, and coordinates with departments to improve supply chain efficiency. The role works onsite in a warehouse environment on the first shift.

Designs, builds, tests, debugs, and analyzes electrical products and components. Maintains and upgrades test benches for telecommunications technologies, develops automated testing and repair capabilities, and creates engineering documentation. Requires board-level hardware debugging, RF and mixed-signal testing, software development, test-system configuration, technical reporting, and data analysis. The role operates in office and engineering/manufacturing lab environments and involves project management and continuous improvement activities.

Conducts FP&A analysis for budgets, expenses, cash flow, revenue, forecasting, and financial performance. Responsibilities include preparing budgets, monitoring profit and loss, inventory controls, invoicing, AP/AR accuracy, financial reporting, database queries, and customer program metrics. Develops financial models and recommendations to support business decisions and collaborates with branch management in a matrixed environment.

Manages high-volume direct-hire and temporary staffing operations across multiple branches. Builds relationships with branch and corporate leaders, coordinates recruiting and orientation, manages agency resources and supplier relationships, monitors staffing and onboarding metrics, supports compliance and financial goals, delivers performance reporting, and serves as the escalation contact for divisional workforce needs.

Manages financial planning, forecasting, budgeting, operational cost analysis, variance analysis, and performance reporting. Partners with operations and senior leadership to improve profitability, productivity, and cost efficiency. Oversees operational metrics, planning cycles, standardized financial processes, and cross-functional initiatives. May lead and develop FP&A analysts while ensuring reporting deadlines and business objectives are met.

Engineering interns support product testing, automation, manufacturing, process improvement, hardware and software design, mechanical projects, troubleshooting, documentation, and data analysis. Interns collaborate with cross-functional teams, complete a meaningful engineering project, receive mentorship, and gain exposure to testing, repair, manufacturing, and logistics operations.

Develop, test, debug, optimize, and support desktop, web, and client-server applications for CATV and satellite set-top box and modem testing platforms. Create technical documentation, troubleshoot hardware and software issues, configure routers, analyze test results, maintain lab systems, release products to production, and collaborate with engineering leads, subject matter experts, and customers.

Supervises warehouse logistics operations, including inventory control, goods movement, distribution, staffing, scheduling, reporting, KPI performance, and safety compliance. Leads employees, trains staff on procedures and PIT equipment, resolves escalated issues, coordinates with departments and customers, supports P&L forecasting, and develops action plans to improve efficiency, quality, and service-level performance.

Inspects, tests, troubleshoots, repairs, and modifies electronic equipment using specialized test equipment and surface-mount or through-hole soldering techniques. Disassembles and reassembles devices, maintains accurate records, follows quality and ESD safety standards, and keeps the warehouse work area organized. The role requires attention to detail, basic problem-solving, computer skills, and the ability to work independently in a fast-paced warehouse environment.