Role Purpose
The Revenue & Commerce Manager is responsible for maximizing revenue, occupancy, ADR, RevPAR, and overall commercial performance across the hospitality portfolio. This role combines Revenue Management, E-Commerce, Distribution, OTA Management, Commercial Analytics, and Digital Sales, ensuring that every property is positioned and priced correctly across direct and third-party channels.
Key Responsibilities:
- Develop and execute revenue strategies for all hospitality properties.
- Manage daily pricing, availability, restrictions, minimum stays, and inventory.
- Monitor occupancy, ADR, RevPAR, booking pace, pickup, lead time, cancellations, and length of stay.
- Prepare short-, medium-, and long-term revenue forecasts.
- Develop annual revenue budgets in coordination with Hospitality and Finance.
- Conduct competitor and market analysis, including rate-shopping and demand trends.
- Manage OTA performance across platforms such as Booking.com, Expedia, Airbnb and other relevant channels.
- Optimize property listings, content, photography, descriptions, room/suite categories and promotions across digital channels.
- Manage channel mix and reduce unnecessary reliance on high-commission channels.
- Develop strategies to increase direct bookings and improve cost of acquisition.
- Maintain rate parity and accurate inventory across all distribution channels.
- Manage and optimize PMS, channel manager, booking engine and revenue-management systems from a commercial perspective.
- Create promotional strategies for low-demand periods and maximize pricing during compression/high-demand dates.
- Work closely with Sales & Marketing on campaigns, packages and target segments.
- Analyze corporate, leisure, OTA, direct and other business segments.
- Produce weekly and monthly commercial performance reports.
- Identify underperforming properties, channels and room/suite categories and develop corrective actions.
- Support the commercial evaluation and onboarding of new hospitality properties.
- Monitor guest booking behavior and use data to improve conversion and revenue.
- Ensure commercial strategies are aligned with each property’s positioning and guest experience.
Requirements
- Bachelor’s degree in Hospitality Management, Business, Marketing, Finance, Tourism, or a related field.
- Minimum 5 years of hospitality experience.
- Strong background in hotel revenue management and/or commercial management.
- Hands-on experience with PMS, Channel Managers, Booking Engines and OTA extranets.
- Experience managing platforms such as Booking.com, Expedia and Airbnb.
- Strong understanding of hotel distribution and rate structures.
- Advanced Excel/Google Sheets and commercial reporting capabilities.
- Strong analytical and forecasting skills.
- Ability to interpret P&L and property-level financial performance.
- Understanding of digital marketing, conversion and customer acquisition costs.
- Experience with revenue-management systems is highly preferred.
Skills Required
- Bachelor's degree in Hospitality Management, Business, Marketing, Finance, Tourism, or a related field
- Minimum 5 years of hospitality experience
- Strong background in hotel revenue management and/or commercial management
- Hands-on experience with PMS, channel managers, booking engines, and OTA extranets
- Experience managing Booking.com, Expedia, and Airbnb
- Strong understanding of hotel distribution and rate structures
- Advanced Excel or Google Sheets skills and commercial reporting capabilities
- Strong analytical and forecasting skills
- Ability to interpret P&L and property-level financial performance
- Understanding of digital marketing, conversion, and customer acquisition costs
- Experience with revenue-management systems
What We Do
An end to end platform providing a seamless experience for prospective buyers, sellers & investors in the real estate space. We are a tech-based information & services hub with multiple arms that tackle every step of our clients journey from searching for a home, to buying, selling, consulting and/or investing in properties on a fully immersive digitized platform. Using machine learning and tailored algorithms that foresee & learn customer demands properties are recommended that better suit their needs. The ease of online navigation, the ability to compare different properties and filter according to personal interests allows customers malleability and short search times. Our Nawy Now service allows customers to move in and pay later with reasonable payment plans. This program tackles the adversity of finding ready to move homes by providing a wide array of competitively priced properties with up to 10 year installment plans.
