The Revenue Integrity/Accounts Receivable Representative is responsible for supporting the financial performance of the physician practice by ensuring accurate charge capture, compliant billing, and timely reimbursement. This role works across departments to identify and correct billing discrepancies, reduce denials, and enhance overall revenue cycle efficiency. The ideal candidate demonstrates strong analytical skills, attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment.
This remote role welcomes candidates anywhere in Canada and the US.
What your impact will be:
- Review physician charges and supporting documentation for accuracy, completeness, and compliance with CPT, ICD-10, and payer guidelines.
- Identify, research, and resolve billing and charge capture errors prior to claim submission.
- Manage AR aging reports and follow up on unpaid, underpaid, or denied claims to ensure timely collections.
- Collaborate with coding, billing, and clinical teams to prevent recurring errors and improve charge capture processes.
- Analyze denial trends and develop recommendations for process improvement.
- Conduct internal audits to support revenue integrity and compliance with payer contract terms.
- Prepare and maintain reports tracking reimbursement performance, collection activity, and outstanding balances.
- Stay current with payer policies, physician billing regulations, and healthcare reimbursement trends.
What we are looking for:
- Associate or Bachelor’s degree in Accounting, Business, Healthcare Administration, or related field (or equivalent work experience).
- Minimum of 2 years of experience in physician billing, AR management, or revenue integrity.
- Strong knowledge of medical terminology, CPT/ICD-10 coding, and payer reimbursement methodologies.
- Proficiency in electronic health record (EHR) and billing systems (e.g., Epic, Athena, eClinicalWorks, or similar).
- Intermediate proficiency in Microsoft Excel, including pivot tables, data analysis, and reporting.
- Project management skills, including the ability to coordinate process improvement initiatives and track performance outcomes.
- Excellent analytical, organizational, and communication skills.
- Strong attention to detail with the ability to work both independently and collaboratively.
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
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What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
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