We are looking for a dedicated and detail-oriented Revenue Cycle Orientation & Technical Onboarding Specialist to join our team at CentraCare! In this role, you will: collaborate closely with various Revenue Cycle leaders, subject matter experts, and system-wide stakeholders to perform needs analyses and design curricula; develop learning deliverables (synchronous, asynchronous, live and virtual); address logistical needs of training system-wide; facilitate in both direct instruction and train-the-trainer programs; and utilize methods to evaluate program success. Your exceptional communication skills will be vital in: conveying our company's culture, policies, and procedures to new employees; developing and delivering technical training tailored to various roles and departments within Revenue Cycle; and ensuring alignment with organizational goals for process improvement and standardization.
Primary functions include development, oversight, delivery, and evaluation of Revenue Cycle orientation and six-month comprehensive technical onboarding programs to ensure successful achievement of both standardized and site-based Core Competencies.
Schedule:
- Full-time 80 hours every 2 weeks
- Monday-Friday 8a-5p
- Hybrid of in-office and remote work; occasional travel to other CentraCare sites needed
Pay & Benefits:
- Starting pay begins at $49,420.80 per year and increases with experience.
- Salary range: $49,420.80 - $74,131.20 per year
- Salary range is based on a 1.0 FTE, reduced FTE will result in a prorated offer rate
- We offer a generous benefits package that includes medical, dental, flexible spending accounts, PTO, 401(k) retirement plan & match, LTD and STD, tuition reimbursement, discounts at local and national businesses and so much more!
Qualifications:
- Bachelor's Degree Education, Human Resources, Organizational Development, or a related field.
- 2 years experience in onboarding, training, or human resources, preferably in a corporate environment.
- Experience in curriculum design or instructional design.
- Knowledge of adult learning principles and training techniques.
- Familiarity with employee engagement strategies and retention programs.
- Strong interpersonal, communication, and presentation skills.
- Ability to design and deliver engaging training content and programs.
- Excellent organizational skills and attention to detail.
- Proficiency in using Learning Management Systems (LMS) and other training tools is a plus.
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.
Skills Required
- Bachelor's degree in Education, Human Resources, Organizational Development, or related field
- 2 years experience in onboarding, training, or human resources
- Experience in curriculum design or instructional design
- Knowledge of adult learning principles and training techniques
- Familiarity with employee engagement strategies and retention programs
- Strong interpersonal, communication, and presentation skills
- Ability to design and deliver engaging training content and programs
- Excellent organizational skills and attention to detail
- Proficiency in using Learning Management Systems (LMS) and other training tools
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What We Do
As an integrated, not-for-profit organization, CentraCare is working to improve the lives and wellbeing of those living in Central Minnesota. CentraCare provides care through hospitals located in St. Cloud, Long Prairie, Melrose, Monticello, Paynesville and Sauk Centre with more than 25 clinics and specialty centers throughout the region. Additionally, Carris Health, a wholly-owned subsidiary of CentraCare, is comprised of Rice Memorial Hospital in Willmar, Redwood Hospital in Redwood Falls and seven clinics in the Southwest and West Central region of the state. CentraCare – St. Cloud Hospital has been a Magnet-designated hospital since 2004 and repeatedly receives national recognition for its outstanding quality measures. CentraCare provides comprehensive primary through tertiary care, CentraCare also operates numerous specialty services, including the CentraCare Heart & Vascular Center, Coborn Cancer Center and the CentraCare Kidney Program. CentraCare serves all who seek care with compassion, dignity and respect, while seeking to enhance individual and community health. Mission: CentraCare Health works to improve the health of every patient, every day. Vision: CentraCare Health will be the leader in Minnesota for quality, safety, service and value. Core Values: •Patient Centered: Serving patients above all. •Integrity: Adhering to honest and ethical practices. •Collaboration: Working jointly with others to improve health and health care. •Compassion: Serving all who seek our care with kindness, dignity, and respect. •Stewardship: Ensuring responsible use of all resources to best serve our communities.
