Revenue Auditor

POSITION SUMMARY

The Revenue Auditor is responsible for compiling and auditing revenue records, control documents, and preparing reports for all areas of casino operations. This position is responsible for auditing all areas of casino operation and preparing exception reports for all errors.

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. 

• Provides superior guest service, positively affects interactions with guests and employees, has the resiliency to deal with difficult guests in all types of business conditions, and the ability to work effectively and courteously with fellow employees. 

• Responsible for auditing paperwork of previous day’s activities in various areas of casino operations.

• Responsible for completing reports associated with the daily audits.

• Responsible for verifying toke counts and deposits by the count room.

• Responsible for preparing exception reports for all errors discovered in audit.

• Ensures safety and security of employees and customer financial information.

• Basic knowledge of company’s standard operating procedures (SOP’s), Internal Controls, Title 31, company policies and procedures. 

• Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.

• Comply with our drug & alcohol free workplace. Subject to for cause and post-accident drug tests.

• Other duties as assigned.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

• Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and employee information.

• Embraces and practices customer courtesy skills of Family Style Service culture.

• Must have complete knowledge of all casino events and promotional activities.

• Ensures the safety and security of all customers and employees.

• Must have the ability to work in a casino environment exposed to smoke, bright lights, and noise. 

• Must have the ability to perform assigned duties under frequent time pressure, in an interruptive environment.

JOB QUALIFICATIONS

• High school diploma or equivalent preferred

• Must be able to maintain a Missouri Level II Gaming License

• Knowledge of Microsoft Office, including Excel, Word, and Outlook

• Must have the ability to read, write and understand simple instructions and memos