Jobs at Caesars Entertainment, Inc.

Manage sportsbook operations and staff, ensure compliance with company and state gaming regulations, control labor and inventory costs, train and mentor employees, handle escalated customer issues, and maintain high customer service standards in a fast-paced environment.

Oversees daily front desk operations, handles guest complaints and complex service situations, coordinates with housekeeping and valet, trains and supervises front desk staff, manages shift schedules, monitors supplies and equipment, and acts as manager-on-duty when needed.

Manage marketing projects for multiple properties from planning through execution: build timelines, track deliverables, proof creative, ensure brand/compliance, collaborate cross-functionally, and support campaign/event operations to meet market goals.

Escort and control racehorses on horseback, ensure timely arrival at the starting gate, recapture loose or unruly horses, enforce track safety and protective equipment rules, maintain radio contact with Stewards, assist post-race return/unsaddling, and perform assigned duties to promote safe racing operations.

Manage group room blocks and restaurant event bookings end-to-end, coordinating with hotel operations, restaurants, and revenue management. Drive upsells, conduct site tours and tastings, prepare accurate Banquet Event Orders, enter data into systems, support event reconciliation and basic accounting, and maintain timely guest communication to deliver personalized, seamless experiences.

Supervise and develop the slot team to ensure excellent guest service and compliance with gaming regulations. Oversee scheduling, training, cash handling, jackpot verification, slot security, cleanliness, and promotion of reward programs. Resolve guest and team issues, enforce procedures, and maintain regulatory and company policy adherence.

Supervise Special Events and Promotions teams for casino operations: schedule and train staff, ensure regulatory compliance (Title 31), manage event execution and budgets, coordinate with internal departments, evaluate performance, and assist the Marketing Manager with financial reviews.

Provide personalized, high-quality hospitality to VIP and high-value casino guests: build relationships, monitor play for comps, arrange reservations, resolve concerns, promote loyalty programs and events, maintain guest profiles, collaborate with internal teams, and meet retention and gaming revenue goals.

Manage hotel, meeting space, and casino sales by developing new and existing accounts, preparing proposals, negotiating with planners and agents, promoting the property at trade shows, overseeing catered events, meeting performance goals, and managing the department budget and related duties.

Monitor casino areas via camera systems, record and report irregular activity, support operation of the multi-casino Bad Beat system, and follow regulatory requirements. Provide guest-facing service and cooperate with other departments to maintain security and compliance.

Under supervision, counts and verifies cash from live gaming devices, completes documentation per internal controls, assists patrons as needed, and performs physical tasks (lifting, pushing/pulling, repetitive motions) in the soft count room while maintaining customer service and safety standards.

Lead and manage in-market sales for Caesars in the DC/MD/VA region to drive revenue across rooms, F&B, and meeting space. Prospect, book, negotiate contracts, conduct site inspections, support and coach regional sales staff, meet booking goals, and collaborate with property operations while traveling as needed.

Perform daily casino accounting audits including income, electronic and live gaming devices, cage, and food & beverage. Maintain source documents, prepare recaps and summaries, and deliver professional customer service.

Maintain clean, safe, organized kitchen areas; wash dishes and equipment; assist with basic food prep per recipes and sanitation standards; support culinary staff and follow safety procedures and special assignments.

Lead all finance functions for a casino property including accounting, audits, purchasing, cash management, reporting, budgeting, internal controls, and staff management. Ensure GAAP and regulatory compliance, participate in executive team, and support operational needs including shift flexibility and guest interactions.

Lead hospitality analytics efforts to drive profitability and operational improvements. Mentor junior analysts, build senior stakeholder relationships, deliver rigorous analyses and executive-ready presentations, design reporting (PowerBI/Tableau/Excel), develop analytics using SQL, R/Python/BigQuery, and implement process and tooling improvements.

Create and manage engaging social media content and digital storytelling to drive brand awareness, guest engagement, and visitation. Support marketing initiatives, monitor trends, respond to online communities, maintain brand and regulatory standards, track program performance, and collaborate with cross-functional teams to promote events, promotions, and player programs.

Supervise table games operations: enforce rules and regulations (Title 31/BSA), resolve guest disputes, maintain game inventories, coach dealers, ensure service standards, handle security and documentation, and perform opening/closing duties.

Count, sort, and reconcile currency, coins, chips, coupons, and paperwork from drop containers. Operate currency counters, enter count data into PC applications, maintain count room security and cleanliness, and follow safety and departmental procedures. Perform physical tasks and obtain required gaming permits.

Supervise and develop table games staff to ensure entertaining, secure, and efficient gaming operations. Schedule, train, evaluate, resolve guest and employee issues, monitor game integrity, manage opening/closing procedures, and support guest play and complimentary services.