Revenue Audit Manager

Essential Functions

• Develop and Mentor FSA Tribal Members within your department.
• Responsible for assisting the Director of Finance in ensuring the company’s revenue reporting and statistical analysis functions are administered in a timely and accurate fashion.
• Ensures the submission of daily revenue and gaming machine reports as required by applicable protocols.
• Performs special projects relating to win per unit and other statistical analysis as necessary.
• Oversee and assist in the auditing of cage, slot, vault and soft count, table games, food and beverage and retail outlets to verify and record revenue.
• Oversee and conduct investigations into variances.
• Oversee and assist in the review of casino documents for gaming regulation violations and procedural deficiencies and work with casino departments to correct those deficiencies.
• Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of always providing exceptional service.
• Provide leadership direction as assigned in accordance with the casino organizational structure.
• Oversee and perform functions related to revenue audit.
• Recommend economic strategies, objectives, and policies for the casino, to management.
• Participate in monthly business planning sessions and financial reviews as needed.
• Ability to solve problems and deal with a variety of situations in a timely and professional manner.
• Ensure all revenue audit activities follow the applicable laws, rules, regulations and controls of the Tribe, NIGC MICS, State Compact, Tribal Gaming Commission, and other applicable regulatory authorities.
• Assist with coordination of various internal and external audits for the property(s).
• Prepare reports required by regulatory agencies as assigned.
• Determine work procedures, prepare work schedules, and expedite workflow.
• Maintain required team member attendance records, contact sheets, and other necessary documentation.
• Assigns duties orally and in writing, and examine work for exactness, neatness, and conformance to policies and procedures.
• Study and standardize procedures to improve efficiency of subordinates.
• Maintain harmony among team members and resolve grievances.
• Promote a FUN, efficient, team-oriented environment.
• Perform other related duties as may be assigned by reporting supervisor.
• Understand and comply with the Eye, Hi, Goodbye program.
• Regular attendance is required.

Core Competencies

• Adhere to and act in accordance with all casino policies and procedures, and applicable federal, state and local regulations.
• Maintain a neat, clean, and well-groomed appearance (specific standards may apply departmentally based on uniform requirements).  Where uniforms are required, they must be clean and pressed at the beginning of each shift.
• Understand and comply with the Eye, Hi, Goodbye program.
• Competency to follow detailed procedures and ensure accuracy in documentation, carefully monitoring processes and routine work details.
• Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members.
• Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle service failures and prioritize guest and team member needs.
• Prepare for known problems and opportunities in advance; willingness to undertake additional responsibilities and respond to situations as they arise.
• Maintain high standards despite pressing deadlines; reinforce excellence as a fundamental priority
• Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly.
• Ability to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce, developing rapport with others, and recognizing their concerns and feelings to build and maintain long-term associations based on trust.
• Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members.
• Ability to operate various types of office equipment including, but not limited to personal computers, printers, 10-key adding machines, copy machines, etc..   
•  

Physical Demands and Work Environment

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential job functions.

While performing job duties the team member is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The team member is also required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl.  The team member must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing job duties the team member is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The team member is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The noise level in the work environment varies from light to moderate, and there are fluctuations in lighting due to flashing lights from slot machines and band lighting.

At a minimum, the selected candidate will be required to pass a background check and drug-screening test and obtain a gaming license.

QUALIFICATIONS:

• Bachelor’s Degree in Accounting, Finance, or a directly related field or an equivalent amount of education and/or experience.
• One to two years prior gaming experience required.
• Strong leadership skills and customer service orientation required.
• Must be able to work effectively with peers, staff members, and regulatory agency personnel.
• Strong computer skills including effective working knowledge of Microsoft Office products, with a high level of Excel skills.
• Knowledge of gaming regulatory requirements including NIGC, MICS and Oklahoma State Compact is preferred.
• Strong written and oral communication skills required.
• Strong written and oral communication skills, with the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Effective leadership skills and outstanding customer service orientation.
• Must be able to obtain and maintain a gaming license from the Fort Sill Apache Gaming Commission.