Revenue and Receivables Officer

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, support and strategy to make it happen. We’re a respected not-for-profit that has been serving those in need for more than 170 years.

Every year, we help thousands of people through aged care, community services and mission programs. As our Revenue & Receivables Officer, you'll play a critical role in ensuring our revenue and receivables processes operate efficiently, accurately and with a strong customer focus.

Be welcomed into a compassionate, respectful and purpose-driven team where we don't just talk about values—we live them.

Your Opportunity

Due to an internal promotion, we now have a full-time opportunity. As our Revenue & Receivables Officer, you will oversee the day-to-day operations of the Accounts Receivable function while providing support to Revenue & Receivables Officers. You will be responsible for ensuring accurate billing, collections, cash receipting, reconciliations and reporting while maintaining high levels of customer service for residents, clients and their families.

By driving operational excellence, supporting system and process improvement initiatives, and developing team capability, you will help ensure the financial integrity and effectiveness of a vital function within Anglicare.

With integrity and resilience, you will:

• Lead the end-to-end invoicing, collections, receipting and account reconciliation processes.

• Support, coach and develop new Revenue & Receivables team members while overseeing daily operational issues.

• Ensure compliance with legislative, prudential and internal policy requirements, including management of refund controls.

• Prepare and review reporting, Medicare payment reconciliations and cash flow projections while resolving aged debt and account variances.

• Partner with operational stakeholders to improve processes, provide training and enhance customer outcomes.

What you'll bring

You are a customer-focused Accounts Receivable professional with strong technical expertise and a passion for delivering accurate, efficient and compliant financial processes. You enjoy building positive stakeholder relationships, solving problems and identifying opportunities to improve systems and ways of working.

You also share our values of Integrity, Justice, Compassion and Excellence and demonstrate them in the way you work every day. 

You will also need:

• Minimum 5 years' experience in an Accounts Receivable environment.

• Intermediate Excel skills.

• Strong understanding of billing, collections, receipting and reconciliation processes.

• Experience managing competing priorities and meeting deadlines in a fast-paced environment.

• Excellent communication and stakeholder engagement skills.

Ideally, you will also have:

• Experience within aged care, healthcare or a large service-based organisation.

• Experience supporting or mentoring team members.

• Knowledge of Epicor Software would be preferred

• Exposure to process improvement and financial systems enhancement initiatives.

• Strong analytical and reporting capabilities.

• A commitment to delivering outstanding customer service.

Why Anglicare?  

For 170 years Anglicare has been serving those in need - providing care to older people and services to the vulnerable. Today we employ 6,000 staff and are blessed to serve alongside 1,500 volunteers. We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.   

At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.   

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:  

• Flexible work options to get the most out of work and life  

• Increase your take-home pay with salary packaging   

• Ongoing professional development and leadership training to advance your career   

• Exclusive discounts to over 400 retailers  

• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family  

Are you ready for a career that means more?  

To apply for this role, please click the ‘Apply’ button. All applicants will receive a response.  

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.  

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.  

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.