Revenue Analyst

RESPONSIBILITIES

• Support the VP, Revenue by analyzing data related to pricing, sales mix, segmentation, and capacity to identify trends and performance drivers
• Support the responsible use of AI by documenting use cases, validating outputs, and assisting with basic model performance monitoring and data quality checks
• Utilize analytics tools, automation, and AI-enabled platforms to improve reporting efficiency and analytical workflows, under guidance from senior team members
• Assist with daily, weekly, monthly, and quarterly reporting processes, ensuring data accuracy, consistency, and timeliness.
• Support market research and competitor analysis efforts by collecting data, developing benchmarks, and summarizing insights related to revenue performance
• Conduct routine and ad hoc data analyses to uncover patterns, trends, and correlations, and assist in translating findings into clear insights for internal stakeholders
• Build, maintain, and update dashboards, reports, and data visualizations to track key performance indicators (KPIs) and support business decision-making
• Collaborate with Sales, Marketing, and other internal teams to provide data-driven insights that support commercial initiatives, campaigns, and pricing decisions
• Assist in forecasting and trend analysis by using historical data to help evaluate business performance and support planning activities
• Work with the Ticketing team to help ensure systems and tools (including Ventrata) are set up correctly for reporting, pricing analysis, and capacity tracking
• Participate in testing, learning, and adoption of new analytics tools and technologies to enhance data capabilities and operational efficiency

WHAT SUCCESS LOOKS LIKE

• You are goal-oriented to achieve key performance metrics
• AI is embedded in your daily workflow as a trusted “coworker”
• Effective adoption, optimization, and governance of AI and analytics tools that improve speed, accuracy, and scalability of revenue insights
• Develop SOP’s and reports to streamline processes and to manage day-to-day operations that are scalable with the use of AI
• Successful execution of new revenue initiatives, business revenue streams, and software
• Solid understanding of commercial operations, market dynamics, and sales strategies. Ability to align data insights with business objectives
• Demonstrate outperformance against the market and competitors
• Ability to thrive in a dynamic and evolving market landscape, adjusting strategies to meet changing business conditions

REQUIRED SKILLS / ABILITIES

• Strong analytical and problem-solving abilities, with a proven track record of translating data into actionable business strategies
• Comfort using AI tools as part of daily analytical workflows
• Data analytics tools experience is preferred (e.g., SQL, Python, Tableau, Power BI). At a minimum, expert proficiency in Excel is required
• Proven ability to drive results, meet deadlines, and exceed targets in a fast-paced and competitive environment
• Detail-oriented with a focus on data accuracy and quality
• Excellent multi-tasking, organizational, and time management skills
• Exceptional written and oral communication skills

EDUCATION & EXPERIENCE

• Bachelor’s degree in Business Administration, Finance, or Economics
• Two to three years of experience in a related position
• Must have experience with creating reports and models

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

WHAT YOU CAN EXPECT

• At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
• Positive – you possess a service-oriented attitude with excellent follow through

BENEFITS

• Competitive base salary and bonus
• Health/Dental/Vision insurance
• Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
• Voluntary Enhanced LTD Program
• Voluntary Hospital, Accident, and Cancer Programs
• 401(k) with 100% match up to 5%
• Paid parental leave
• Pre-tax transit accounts
• Employee Assistance Program for emotional, financial, and legal support

WELL-BEING

• Generous paid time off
• Flex remote work time
• Flex Summer Fridays
• Employee engagement programs
• Volunteer time off
• Continuing education
• Complimentary Empire State Building Observatory access
• Complimentary gym membership and other wellness benefits
• Employee Discount Programs