JOB SUMMARY:
The Revenue Analyst supports franchise properties in optimizing the configuration and performance of Choice Hotels’ revenue management systems. This role partners directly with hotels to ensure effective system use, adherence to pricing and inventory standards, and successful onboarding of revenue technology solutions. The position also analyzes system usage, identifies improvement opportunities, and collaborates with internal teams and vendors to resolve system issues. This role serves as an escalation point for revenue system support and contributes to ongoing enhancements and operational efficiency.
NOTE: This role is not eligible for visa sponsorship now or in the future.
RESPONSIBILITIES:
Support property-level configuration and optimization of revenue management systems through direct engagement with franchisees via tickets, email, phone, and virtual meetings, including analysis of system health and usage reporting
Lead onboarding and go-live support for ChoiceMAX, including configuration recommendations, system setup, training delivery for hotels, and facilitate educational training webinars for franchisees
Manage and escalate ChoiceNOW tickets to appropriate teams and support Franchisee Care with system-related escalations
Conduct system audits to ensure adherence to brand standards and identify opportunities for improved performance and compliance
Collaborate with RMS vendor IT teams to resolve system issues and implement solutions at the property level
Support ad hoc projects and initiatives within the Revenue Management team
QUALIFICATIONS:
Education Requirements
Bachelor’s degree preferred or equivalent combination of education and relevant work experience
Employment Experience
2+ years of progressive experience in revenue management, hotel operations, or travel industry distribution
Technical Skills
Knowledge of hotel technology systems including RMS, PMS, CRS, and channel connectivity
Experience with IDeaS Elevate or ChoiceMAX revenue management systems (preferred)
Proficiency in data analysis and reporting tools (e.g., Excel or similar)
Additional Skills & Competencies
Strong analytical skills with ability to interpret data and draw actionable insights
Effective communication skills with the ability to engage diverse stakeholders including franchisees and internal teams
Strong organizational skills with attention to detail and ability to manage multiple priorities
Self-starter with initiative and accountability
Salary Range
The salary range for this position is $65,698 - 77,292.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice’s Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice’s Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
Skills Required
- Bachelor's degree or equivalent combination of education and relevant work experience
- 2+ years progressive experience in revenue management, hotel operations, or travel industry distribution
- Knowledge of hotel technology systems including RMS, PMS, CRS, and channel connectivity
- Experience with IDeaS Elevate or ChoiceMAX revenue management systems
- Proficiency in data analysis and reporting tools (e.g., Excel or similar)
- Strong analytical skills with ability to interpret data and draw actionable insights
- Effective communication skills to engage diverse stakeholders including franchisees and internal teams
- Strong organizational skills with attention to detail and ability to manage multiple priorities
- Self-starter with initiative and accountability
Choice Hotels International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Choice Hotels International and has not been reviewed or approved by Choice Hotels International.
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Healthcare Strength — Benefits are described as broad, including medical, dental, and vision coverage alongside telehealth and an Employee Assistance Program. Wellness programs and related wellbeing offerings are also explicitly included in the package.
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Leave & Time Off Breadth — Time-off support is positioned as extensive, spanning paid vacation, personal and sick leave, and paid family care leave. Backup child and elder care, adoption assistance, and designated “wellbeing days” add breadth beyond standard PTO.
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Retirement Support — Retirement and financial programs include a 401(k) and Roth 401(k) as well as HSA options and financial education resources. Bonuses and referral bonuses are also listed as part of the broader rewards mix.
Choice Hotels International Insights
What We Do
Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest and most successful lodging franchisors. On August 11, 2022, Choice acquired Radisson Hotels Americas, adding nine brands and approximately 67,000 rooms to its portfolio in the United States, Canada, Latin America, and the Caribbean. With 22 brands, Choice Hotels has more than 7,500 hotels and nearly 650,000 rooms in 46 countries and territories as of August 11, 2022. The Choice® family of hotel brands provides business and leisure travelers with a broad range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and St. Louis Park (MN), and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success
