Location: Mexico City, Mexico
Employment Type: Full-time (Onsite)
About Nysonian:
Nysonian builds the next generation of global lifestyle brands; brands that inspire how people travel, move, and live. We create not just products, but experiences that empower people worldwide.
Our fast-growing portfolio includes:
- NOBL Travel — redefining modern travel with design, durability, and performance.
- FLO Pilates — bringing Pilates into homes and wardrobes globally.
With $150M+ in annual revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, we’re shaping the brands that will define the next decade.
Core Values: Winners’ Mindset | Speed with Purpose | Passion for Thoughtful Innovation | Genuineness | No Ego, Full Ownership
About the Role:
The Revenue & AI Operations Analyst is responsible for ensuring the flawless operation and optimization of our automated sales systems. This role demands a highly detail-oriented, process-driven professional who monitors AI-driven communication scripts, maintains CRM data integrity, and oversees the performance of sales macros. Acting as the guardian of the revenue engine, the Analyst identifies and resolves technical glitches, ensures every automated touchpoint feels human, and continuously refines processes to support predictable, high-velocity sales execution.
What You Will Do:
- Own the end-to-end architecture, maintenance, and optimization of all sales macros, automated workflows, and canned responses to ensure accuracy, efficiency, and relevance.
- Audit CRM sequences, Zapier workflows, and automation triggers to guarantee flawless execution and correct data mapping.
- Streamline and redesign friction points in the automated customer journey for maximum efficiency and user experience.
- Oversee AI-driven communications, including prompt tuning, brand voice enforcement, and mitigation of logical or factual errors (“hallucinations”).
- Conduct A/B testing and performance analysis of AI messaging to identify high-impact engagement and conversion strategies.
- Lead rigorous QA and root-cause analysis for both human and AI-driven sales processes, providing actionable feedback to the Sales team.
- Maintain master SOPs, response templates, and internal knowledge bases to ensure real-time accuracy of AI training data and operational reference materials.
Who You Are:
- 3–5 years in QA, Sales Ops, or revenue operations within fast-paced, tech-driven environments.
- Expert in sales automation and macros, including Zapier, Make, and HubSpot Workflows.
- Proficient in AI tools and LLMs (ChatGPT, Claude, Gemini) with strong prompt engineering skills.
- Exceptional attention to detail; able to detect errors in complex, multi-step automated workflows.
- Proven ability to enforce operational discipline and maintain system integrity across human and automated processes.
Why You’ll Love Working at Nysonian:
- Competitive base salary.
- Collaborate with high-performing teams across fast-growing global brands.
- Meaningful opportunities for growth, ownership, and impact.
- A culture built on accountability, transparency, and execution.
Our Commitment:
Nysonian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran status, disability, or any other legally protected characteristic. Reasonable accommodations are provided for applicants with disabilities.
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What We Do
At Nysonian, we exist to build the next generation of global lifestyle brands—brands that inspire how people travel, move, and live. We believe the future belongs to companies that create not just products, but experiences that empower people worldwide. From luxury travel to fitness and wellness, our portfolio is growing fast: • NOBL Travel — the fastest-growing luggage brand in history, redefining modern travel with design, durability, and style • FLO Pilates — the world’s leading Pilates brand, bringing the practice into homes and wardrobes everywhere • REDGE Fit — a new standard in at-home strength training, making performance accessible to all Behind these brands is our full-stack D2C platform: manufacturing, distribution, and a growing tech team building the apps and digital infrastructure that power seamless customer experiences. With $150M+ in revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, we’ve proven what’s possible in just a few years. But we’re only at the beginning—this is a chance to shape brands that will define the next decade.
