Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
To complement our rapid growth, we are seeking a Revenue Accountant with an active CPA, based in our Philippines office. The person in this role should be a strong communicator who is able to work effectively with peers and management alike in a high-paced environment. The ideal candidate is someone who has accounting, strong technical accounting experience and can respond quickly, energetically, and enthusiastically.
Responsibilities:
- Assist on sales Contract review and assessment.
- Ensure revenue recognition is in accordance with company policy and SaaS revenue recognition accounting standards
- Prepare deal/contract summaries for material completed transactions
- Prepare journal entries for revenue, deferred revenue and accounts receivable related accounts on a worldwide basis.
- Assist with financial audits including reconciliations, support documentation, and communication with external auditors
- Assist with month end and quarter end close activities
- Work closely with Sales Operations, Customer Support, and Collection team as needed to obtain information necessary to analyze and reconcile customer accounts.
- Assist with managing and resolving Billing and Revenue Customer issues.
- Identify and assist with implementation of process improvements, including SOX related process improvements and access controls.
- Support and participate on revenue accounting as well as order to cash cycle related projects.
- Assist in various projects as needed
- Stay current on new revenue accounting rules and help develop appropriate policies and processes
Qualifications:
- This position requires a Bachelor’s Degree in accounting, Finance or related field, minimum of 5 years’ experience in accounting or finance,
- CPA Required, Big 4/Public Accounting experience
- Revenue Recognition experience including adoption of ASC 606
- Experience of working with NetSuite and Salesforce is plus.
- Advanced Microsoft Excel skills • Must have software/SaaS experience.
- Must have solid verbal and written communication skills, and the ability to communicate complex information in a clear and concise manner.
- Amenable to work US time or night shift schedule
Company Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- While on work from home setup: Internet and meal allowance are provided
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
#LI-Remote, #LI-JM2
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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What We Do
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty
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