Retention Facilitator - Remote

Reposted 2 Hours Ago
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Hiring Remotely in Baltimore, MD, USA
In-Office or Remote
65K-85K Annually
Senior level
Edtech • Software
The Role
The Retention Facilitator supports graduates' career growth through mentorship, builds relationships with industry partners, and helps develop action plans for success.
Summary Generated by Built In
Job Summary & Responsibilities

Retention Facilitator → Career Coach Remote

 

Lincoln Tech's WorkforceLinc Division

Be a lasting part of someone's career story.

For experienced leaders and mentors in the skilled trades, this role is about staying connected to the workforce long after training ends. You'll work directly with graduates, employer partners, and our education team — turning career starts into long-term success.

What You'll Do:

  • Support graduates through professional and personal development as they begin and grow in their careers
  • Build and maintain strong relationships with industry partners and key employer leaders
  • Develop action plans to help learners overcome challenges and stay on track
  • Collaborate with the WorkforceLinc Education Team on program support and continuous improvement
  • Maintain clear communication, documentation, and learner progress tracking
  • Help create positive outcomes for both graduates and employer partners
  • This is hands-on mentorship — not passive check-ins

What We're Looking For:

  • Skilled Trades experience in Building Automation or HVAC
  • 5+ years of leadership or management experience in a Skilled Trades environment focused on Building Automation or HVAC
  • Background mentoring, coaching, or developing technicians in the skilled trades
  • Strong communication and relationship-building skills
  • Ability to lead with professionalism, empathy, and accountability
  • Comfortable working remotely with occasional travel
  • Proficient with Microsoft Office Suite (Teams, Excel, Word, Outlook) and other platforms
  • No formal coaching certification required — experience and genuine investment in people matter most

Nice to Have (Not Required)

  • Experience in training, workforce development, or vocational education
  • Familiarity with Learning Management Systems

Why Experienced Leaders Choose This Role:

  • Make a real impact on graduates' careers and lives
  • Stay connected to the skilled trades
  • Transition into workforce development without leaving the field behind
  • Predictable remote schedule
  • Pride in helping people succeed long after the classroom

Full-time Benefits:

  • Medical, Dental, Vision
  • Life & Disability Insurance
  • 401(k) with company match
  • Paid Time Off & Holidays
  • Professional development and advancement opportunities
  • Stability with an established institution (75+ years)
  • Lincoln Tech is an Equal Opportunity and Affirmative Action Employer

Why Join Us? At WorkforceLinc, we're committed to empowering technicians and partners through innovative training solutions. Learn more at www.workforcelinc.com

Pay Range

$65,000 - $85,000 per year

Skills Required

  • 5+ years of leadership or management experience
  • Background mentoring, coaching, or developing technicians in the skilled trades
  • Strong communication and relationship-building skills
  • Ability to lead with professionalism, empathy, and accountability
  • Proficient with Microsoft Office Suite and other platforms
Am I A Good Fit?
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The Company
HQ: Parsippany, NJ
3,284 Employees
Year Founded: 1946

What We Do

Lincoln Tech is a nationally recognized leader in hands-on career training. Since 1946, our 22 campuses across 12 states have helped thousands of graduates launch successful careers in high-demand fields. We specialize in practical, skills-based education for industries including Automotive, Diesel, Healthcare, Information Technology, and Skilled Trades such as Welding, Computerized Manufacturing, HVAC, Electrical, and Electronics.

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