Responsable des Relations Sociales FBL (H/F)

Who we are ?

American International Group, Inc. (AIG) is a leading global insurance organization. Our member companies provide a range of financial services in approximately 70 countries and jurisdictions. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, prepare for the future, and respond to times of uncertainty. We invest in our largest asset, our people, through continuous development, retention and training while maintaining a culture of diversity, equity and inclusion in all we do.

This is an exciting opportunity to join our Employee Relations team: Working in collaboration with the EMEA Employee relations Team, you will apply relevant employee relations approaches and solutions, to provide clarity and support to our HR Team and line managers.

Manager, Employee Relations France, Belgium & Luxembourg (H/F)

Responsibilities

Workers Council Materials and Management

• Partner with and support the Head of HR FraBeLux with Work Council’s relationship and negotiation in the respective countries

• Draft materials for Work Council presentation

• Close collaboration with the FraBeLux HR Business partners in all employee relations matters and related Works Council topics

• Ensure compliance between the Work Council’s agreements and the employment laws in France, Belgium, Luxembourg and other assigned EMEA countries

• Support Head of ER EMEA in Works Council relationships in EMEA Region

Policy Management

• Review, edit and support changes to and/or the implementation of any new HR and ER policies and procedures for FraBeLux

• Updating policy content for the HR portal for FraBeLux

• Partner with HR FraBeLux in the escalation of employment issues, policy and process interpretation

Case Management

• Partner with FraBeLux HRBPs in advising and coaching managers on handling relevant employee issues, conflict resolution, and the interpretation of employment policies and practices

• Documenting handling of employee matters, including investigations

• Performance Management: Provide guidance and support to managers on performance management matters, including performance improvement plans, disciplinary actions, and termination processes  

• Supporting the Head of ER EMEA on complex cases and change programmes, often requiring summation of local policies and procedures.

• Overseeing outside counsel, including controlling spend, on employment disputes, including litigations. 

Projects

• Leading on Employee Relations Projects

• Acting as an advocate of best practice and Employee Relations Policy on project groups

• Managing Data Subject Access requests in collaboration with the Data Privacy Team

What you will bring:

• Bachelor/master’s degree in related fields (Business, law, HR)

• Several years of managing WoCo’s relationship and in-depth negotiation experience in an international corporate environment, ideally having worked in a financial services environment as an employee relations policy/ case management focused role

• Deep understanding of French employment law; preferably understanding of Belgium and Lux employment law

• Experience in developing and implementing employee relations policies and procedures

• Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels

• Strong drafting skills in French as well as in English

• Strong analytical and problem-solving abilities, with the capacity to make sound judgments and decisions in complex employee relations situations

• Demonstrated ability to handle sensitive and confidential information with tact, discretion, and professionalism

• Ability to work in a fast-paced environment, juggling priorities and to work effectively under pressure whilst not compromising professional standards

• Strong communication skills

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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