Essential Duties:
Duties include, but are not limited to:
· Develops unique ways to deliver health care in a compassionate, expedited, and patient-centered manner.
· Assesses patient health by interviewing patients, performing examinations, obtaining, updating, and studying medical histories.
· Generates differential diagnoses for acute, chronic and/or undifferentiated illnesses and formulates management plan that address these illnesses
· Identifies opportunities to promote and maintain wellness in patients utilizing screening and prevention guidelines and understands barriers in achieving wellness in people experiencing homelessness and work to address those barriers.
· Utilizes critical thinking and decision making when independently developing treatment plans for patients experiencing homelessness.
· Documents patient care and clinical decision making accurately and efficiently in the agency’s Electronic Medical Record and meets agency requirements regarding timeliness of chart completion and productivity expectations.
· Coordinates patient-centered care of individuals experiencing homelessness using a multidisciplinary team and community resources. Is able to navigate the complex care requirements necessary for effectively caring for those experiencing homelessness.
· Applies evidence-based care principles in treatment of patients experiencing homelessness, integrating patient preferences in care plans.
· Appropriately utilizes healthcare resources in the management of patients experiencing homelessness (specialist referrals, ED referrals, lab utilization and medication management) with a goal of decreased fragmentation of healthcare.
· Maintains positive therapeutic relationships with patients, using language and nonverbal behavior to demonstrate respect and establish rapport.
· Collaborates and effectively seeks consultation with physicians and other care providers as needed in the provision of care and the formulation of treatment plans.
· Provides continuity of care by developing and implementing patient management plans and care transitions.
· Assesses patient health learning levels to provide medical information and health education in culturally and linguistically appropriate communication techniques.
· Assists patients in identifying barriers to care and social determinants of health and appropriately refers patients to community resources as needed.
· Contributes to the integrated care team’s activities around process improvement, workflow design and training.
· Uses data systems to monitor gaps in care.
· Maintains an exceptional level of customer service; addresses and resolves complaints; serves as an example by providing excellent service to internal and external customers, employees and patients.
· Maintains continuing medical education, licensure, credentialing, and privileging requirements at all times.
· Maintains safe and clean working environments by complying with procedures, rules, and regulations.
· Complies with federal, state, and local legal professional requirements by studying existing and new legislation; enforces adherence to requirements; advises management on needed actions.
· Embraces and promotes a professional working environment based on understanding and respect for diversity and multi-culturalism in all of its forms; demonstrates sensitivity, acknowledges varied beliefs, attitudes, behaviors, and customs, and encourages communication and appreciation of all forms of diversity.
· Maintains patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and organizational compliance requirements at all times.
QualificationsQualifications:
- Position requires extended periods of sitting and standing;
- Position requires regular bending and reaching, including transfer of patients;
- Must be able to lift, carry and push 20 pounds on a regular basis;
- Must be able to lift and carry up to 50 pounds on an occasional basis;
- Able to adapt to rapid, unpredictable work flow;
- Able to focus on work at hand with attention to detail;
- Ability to work with difficult patients and those with mental illness.
Experience and Education:
- Graduate of an accredited Physician Assistant or Nurse Practitioner program.
- Maintain licensure with the State of Arizona to practice as a Physician Assistant or Nurse Practitioner
- Maintain board certification to practice as a physician assistant or nurse practitioner
- Certified in Basic Life Support
- Minimum of three years’ experience in either Family Medicine, Internal Medicine or Emergency Medicine
- Understanding of substance and mental health issues
- Computer proficiency inclusive of ability to use electronic health records
- Excellent communication skills
- Experience in working with underserved populations highly desirable
- Experience in a community health center preferred
Skills Required
- Graduate of an accredited Physician Assistant or Nurse Practitioner program
- Maintain licensure with the State of Arizona to practice as a Physician Assistant or Nurse Practitioner
- Maintain board certification to practice as a Physician Assistant or Nurse Practitioner
- Certified in Basic Life Support (BLS)
- Minimum of three years' experience in Family Medicine, Internal Medicine, or Emergency Medicine
- Understanding of substance use and mental health issues
- Computer proficiency including ability to use electronic health records
- Ability to lift, carry, and push 20 pounds regularly and up to 50 pounds occasionally; extended periods of sitting/standing; regular bending and reaching including transferring patients
- Able to adapt to rapid, unpredictable workflow and focus with attention to detail
- Ability to work with difficult patients and those with mental illness
- Excellent communication skills
- Experience working with underserved populations
- Experience in a community health center
What We Do
Circle the City is a nonprofit Federally Qualified Health Center in Maricopa County, Arizona, providing primary care, mobile medical services, and Arizona's only medical respite centers for people experiencing homelessness. The organization offers beds, 24/7 nursing, daily care, case management and connections to housing and resources, serving thousands annually with a mission to deliver compassionate, innovative healthcare to individuals facing homelessness.







