Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
The Resourcing Advisor is responsible for producing accurate and optimal rosters for Crown team members in the roster window. They are responsible for managing the forward planning process to minimise late shift and roster changes that inflate operational costs.
The Resourcing Advisor will utilise the forecast provided by the Resourcing Manager in partnership with the Finance Business Partner, to ensure that labour supply meets operational labour demand in each roster.
We have both permanent and 12 month fixed term positions available.
Key responsibilities include:
Draft, consult on, produce, update and publish rosters to meet specified departmental requirements.
Receive leave requests within planning window, ensure coverage as required and update rosters accordingly.
Roster foreign national team members within their Visa’s working restrictions, in line with supporting documentation.
Process all forms received from team members relating to management of their roster – shift swaps, leave applications, roster request etc. within the planning window.
Create and maintain employee profiles, roles and locations within the Virtual Roster system.
Maintain accurate pay cycle information.
Provide subject matter expertise and recommendations to department managers to ensure optimal rosters and best-practice processes.
About you
Solid experience working within a Workforce Planning or Rostering environment.
Advanced Excel skills
Resourceful with excellent organisational skills, including the ability to identify priorities and meet conflicting deadlines.
High attention to detail.
Ability to communicate professionally and in a compelling manner with senior leaders across the Crown business.
Proficient in the use of Virtual Roster or similar rostering system.
Strong analytical, problem solving and planning skills.
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Skills Required
- Solid experience in workforce planning or rostering
- Advanced Microsoft Excel skills
- Strong organizational skills and ability to prioritize conflicting deadlines
- High attention to detail
- Professional and compelling communication skills with senior leaders
- Proficiency in Virtual Roster or a similar rostering system
- Strong analytical, problem-solving, and planning skills
What We Do
Crown Resorts is one of Australia's largest entertainment groups and a leading operator and developer of integrated resorts. The company owns and operates a suite of world-class properties in Melbourne, Perth, and Sydney, as well as London’s boutique Crown Aspinalls. Its core offerings include luxury accommodations, award-winning dining, world-class casinos, conferencing, shopping, and high-end entertainment facilities.
