Resource Planning Manager

Posted Yesterday
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2 Locations
Hybrid
Senior level
Insurance
The Role
Manages resource allocation, capacity planning, forecasting, utilization, and resource data across an organizational change portfolio. Partners with programme, delivery, portfolio, technology, and business leaders to balance demand against capacity, resolve competing priorities, identify skills gaps, and support recruitment decisions. Produces dashboards and management information for senior stakeholders, establishes resource management standards, and drives continuous improvement across planning processes and tools.
Summary Generated by Built In
Job Posting End Date: October 13

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

Purpose: The Resource Planning Manager is responsible for ensuring the effective allocation, utilisation and forecasting of resources across the organisation's change portfolio. The role acts as the central coordination point between business functions, technology teams, programme delivery teams and senior leaders to balance demand for change initiatives against resource capacity.
The role exists to improve delivery certainty, reduce resource conflicts, optimise utilisation of scarce specialist skills and provide data-driven insights that support investment and prioritisation decisions.

What will you bring?


What you’ll be doing
  • Act as the central point for resource requests across change programmes and projects.
  • Partner with Programme Managers, Delivery Managers, Portfolio Leads and functional leaders to understand current and future requirements.
  • Create and maintain rolling 3, 6 and 12-month capacity plans, identifying constraints, skills gaps and recruitment needs.
  • Align resources to agreed business priorities and support the resolution of competing demands.
  • Monitor utilisation and recommend changes where teams or individuals are under or over-allocated.
  • Provide resource impact assessments for new initiatives and changes in priority.
  • Produce clear dashboards, forecasts and management information for senior stakeholders.
  • Maintain accurate portfolio resource data and develop meaningful measures of efficiency and delivery performance.
  • Establish consistent resource management standards, processes and ways of working.
  • Drive continuous improvement and the adoption of effective planning tools and methodologies.
What we’re looking for
  • Significant experience in a Transformation Office, PMO, Portfolio Office or Change function.
  • Proven experience managing resources across multiple programmes and projects.
  • Strong capacity planning, forecasting, modelling and data-analysis skills.
  • Experience producing resource forecasts, utilisation reporting and management information.
  • Confidence influencing senior stakeholders and resolving priorities in a matrix environment.
  • A strong understanding of portfolio, programme and project management principles, governance and change delivery lifecycles.
  • Excellent organisation, communication, facilitation and presentation skills.
  • The ability to balance immediate delivery needs with longer-term organisational capability.
It would be great if you also have
  • Experience in insurance, financial services or another regulated industry.
  • Experience supporting large-scale technology and business transformation.
  • Experience implementing resource management processes or tools.
  • Knowledge of Agile, Waterfall and hybrid delivery methods.

At Unum, you'll be part of a collaborative and supportive environment where you'll have the opportunity to learn from experienced marketers, develop sought-after digital marketing skills, and contribute to meaningful work that supports our business growth.


In return, you'll benefit from:

  • Competitive salary and generous bonus scheme
  • Healthcare Cash Plan (Level 1 funded)
  • Defined Contribution pension scheme
  • Life assurance, private medical and income protection insurance
  • Access to a remote GP, nutrition coaching, personal training, unlimited mental health support and medical second opinions
  • 27 days annual leave, plus bank holidays, with the option to buy or sell up to 5 additional days
  • Electric vehicle salary sacrifice scheme with on-site charging facilities
  • Free shuttle bus from Dorking train station
  • A supportive culture focused on wellbeing, development and career growth

 

#LI-NM1

#LI-Hybrid


Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long-term health conditions.

If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

We are proud to be a Disability Confident Employer.

Company:

Unum UK

Skills Required

  • Significant experience in a Transformation Office, PMO, Portfolio Office, or Change function
  • Experience managing resources across multiple programmes and projects
  • Strong capacity planning, forecasting, modelling, and data-analysis skills
  • Experience producing resource forecasts, utilization reporting, and management information
  • Ability to influence senior stakeholders and resolve priorities in a matrix environment
  • Strong understanding of portfolio, programme, and project management principles, governance, and change delivery lifecycles
  • Excellent organization, communication, facilitation, and presentation skills
  • Ability to balance immediate delivery needs with longer-term organizational capability
  • Experience in insurance, financial services, or another regulated industry
  • Experience supporting large-scale technology and business transformation
  • Experience implementing resource management processes or tools
  • Knowledge of Agile, Waterfall, and hybrid delivery methods

Unum Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unum and has not been reviewed or approved by Unum.

  • Healthcare Strength — Benefits are described as starting day one and include medical coverage along with employer-provided life, short-term disability, and long-term disability. On-site amenities like a gym and café are also part of the health-and-extras package in some locations.
  • Retirement Support — The retirement offering is positioned as a standout through a high employer 401(k) contribution. This retirement support is repeatedly framed as a key draw within the total rewards package.
  • Leave & Time Off Breadth — Paid time off is characterized as generous, with additional personal days and company closure days also described. The time-off program is presented as broader than many peers on paper.

Unum Insights

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The Company
HQ: Chattanooga, TN
9,536 Employees

What We Do

Unum is a company of people serving people. A Fortune 500 company, we help millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace — benefits that help them protect their families, their finances and their futures. Our products and services meet the needs of a diverse workforce that includes four generations, growing ethnic diversity and changing family dynamics. A strong commitment to social responsibility is one of Unum's core values. In fact, we place particular emphasis on contributing to positive change in the communities in which we live and work. Helping our communities become better is a natural extension of the commitment we make each and every day to our customers — to help employers manage their businesses and employees protect their families and livelihoods. We look forward to sharing industry news, community involvement, recognition and other info we hope you find interesting and informative. We encourage your comments and feedback so we can be a valuable resource for you and get to know you a little better.

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