$25.46-$31.83 HR DOE
Join our Team! We offer an excellent benefits package!
3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins *
Position Description:
The Resource and Community Life Case Manager is a member of the service team for Family Housing Network, a housing program of Catholic Community Services. This position assists clients in Permanent Supportive Housing at multiple properties by connecting them to benefits and resources and facilitating group activities. The aim of this position is to improve housing stability, health outcomes, and community integration for PSH clients through individual case management and service coordination, as well as group activities and classes. This position will be an expert on government services and benefits, including the process from start to finish of applying for SSI benefits, TANF, ABD, and more. The Resource and Community Life Case Manager will work closely with and build relationships with other community agencies such as DSHS and other CCS programs and support staff. This position works closely with the PSH supervisor and Housing Services Director and provides support to PSH clients at Family Housing Network (FHN). This position requires reliable transportation with travel throughout the county to 6 different Family Permanent Supportive Housing properties and Nativity House Apartments for single adults.
Responsibilities
MAJOR DUTIES AND RESPONSIBILITIES
- Conducting research
- Assisting with completing forms and online portals
- Accompanying households to medical, and government appointments, phone calls, meetings, providing the level of support and empowerment appropriate to individual household.
Minimum Qualifications
- Minimum 5 years’ experience in Social Services with:
- 1-year experience in Case Management related to:
- Services to high needs, low-income/no-income families who have experienced housing instability/homelessness, behavioral health challenges or similar while maintaining healthy boundaries.
- Knowledge of community resources and social service systems.
- 4-years’ experience in Human Services or Social Services performing duties aligned with the major duties and responsibilities of the role.
- 1-year experience in Case Management related to:
or
- Associates Degree in Social Services, Psychology, Human Services, or a related field with:
- 1-year experience in Case Management related to:
- Services to high needs, low-income/no-income families who have experienced housing instability/homelessness, behavioral health challenges or similar while maintaining healthy boundaries.
- Knowledge of community resources and social service systems.
- 1-year experience in Case Management related to:
- Upon contingent offer of employment, the applicant must successfully pass required background checks and provide three acceptable references.
- Must have reliable transportation and provide valid driver's license, automobile insurance and current auto registration.
- Must have an acceptable driving record per CCS' driving policy, (required to provide current driving abstract).
- Proof of negative TB test upon hire or proof of test within past 12 months.
Preferred Qualifications
- Bachelor’s degree in Social Services, Human Services, Psychology or related field.
- Experience in Housing First and/or Permanent Supportive Housing models.
- Experience accessing government benefits (SSDI, SNAP, TANF, LIHEAP)
- Experience with trauma-informed care, harm reduction, and motivational interviewing.
- Experience with housing services, landlord/ tenant law and other housing issues.
- Knowledge of Pierce County social services and other community resources.
- Bilingual or multilingual skills.
- Familiarity with HMIS or similar data systems
Skills Required
- At least 5 years of Social Services experience, including 1 year of related case management and 4 years of aligned human or social services experience
- Alternatively, an associate degree in Social Services, Psychology, Human Services, or a related field, plus 1 year of related case management experience
- Experience providing services to high-needs, low-income or homeless individuals and families, including those with behavioral health challenges or housing instability
- Knowledge of community resources and social service systems
- Successful completion of required background checks
- Three acceptable professional references
- Reliable transportation, valid driver's license, automobile insurance, and current auto registration
- Acceptable driving record and submission of a current driving abstract
- Proof of a negative TB test upon hire or proof of testing within the prior 12 months
- Bachelor's degree in Social Services, Human Services, Psychology, or a related field
- Experience with Housing First or Permanent Supportive Housing models
- Experience accessing government benefits such as SSDI, SNAP, TANF, and LIHEAP
- Experience with trauma-informed care, harm reduction, and motivational interviewing
- Experience with housing services, landlord-tenant law, and related housing issues
- Knowledge of Pierce County social services and community resources
- Bilingual or multilingual skills
- Familiarity with HMIS or similar data systems
What We Do
Catholic Community Services of Western Washington is a Catholic Church outreach and nonprofit human-services organization serving people of all beliefs. Its programs address poverty, intolerance, and racism through child, youth, and family services; behavioral-health care; housing; food security; senior and disability support; homelessness services; and substance-use treatment. The organization emphasizes compassionate, culturally competent, professional, integrated services for poor and vulnerable individuals, families, and communities.
