Residuals Processing Coordinator

About Us

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools.  The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater.  We are a production’s best ally every step of the way. #OneCastOneCrew

Overview

The Residuals Processing Coordinator is responsible for sorting, shipping, and supporting the processing of residual checks to various guild(s). 

Core Responsibilities 

• Timely sorting of residuals checks, invoices, and packaging to the appropriate guild(s) 
• Maintain tracking log for all outgoing checks and incoming delivery slips. 
• Assist with residual adjustments and data entry of residual setups 
• Answering talent calls and emails, processing stop reissues, pay histories, beneficiaries, and researching payments 
• Printing of residual invoices and matching to residual checks.  
• Log and package checks to send with driver for guild delivery. 
• Log and scan all incoming delivery slips for guild verification.  
• Other duties as assigned.  

Key Qualifications 

• Tech-savvy – must be skilled at learning and adapting to new systems and software applications (e.g. must be proficient in Microsoft Office including Word, and Outlook, with excellent Excel skills).   
• Must be able to communicate effectively - including active listening, written and oral comprehension - with all levels of staff, management, and clients as needed. 
• Must be able to handle a high volume of work with high accuracy.  
• Must be able to work under pressure and multi-task effectively to meet firm deadlines. 
• Highly detail-oriented with the ability to interpret and/or handle confidential information.  
• Highly organized – documentation, filing, logging, and maintaining a clean work area. 
• Great with numbers - comprehensive mathematical knowledge and abilities required.  
• Eager and willing to learn new job functions. 
• Ability to work overtime as needed.

Preferred Qualifications  

• Previous experience in client-facing or customer service a plus.  
• Previous entertainment residuals, royalties, payroll or accounting experience a major plus. 

Special Work Conditions  

• Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

We take care of our people.
When you join Cast & Crew, you're backed by a benefits package built around what matters most. From comprehensive medical, dental, and vision coverage, to a 401(k) match, generous PTO, paid parental leave, health and wellness programs, tuition reimbursement, and employee discounts. We’re committed to helping you thrive, professionally, and personally.

Benefits are subject to eligibility requirements.

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CA residents
Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies.  A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/