Our goal is to advance retinal research, offer new treatment opportunities to our community, and provide the highest quality patient care. Austin Retina Associates is seeking a responsible, self-motivated individual to help us enhance recruitment of potential study subjects in a thriving retina practice’s growing research department. Our ideal candidate is passionate about patient care and the administrative aspects of clinical research.
Duties/Responsibilities- Develop prescreening strategies to identify and recruit potential subjects for clinical research studies
- Assist with recruitment phone calls to potential subjects, schedule time to consent at following clinic appointment, and send consents via email
- Confers with the Research Recruitment Supervisor to discuss recruitment needs for ongoing and future clinical study opportunities for al sites
- Maintains regular communication cadence with clinical and research teams to ensure smooth operations
- Performs required trainings and obtains applicable certifications necessary to participate in specific study protocols including GCP, IATA, and other protocol-specific training
- Reports performance metrics and recruitment progress to Research Recruitment Supervisor
- Other duties assigned on an as needed basis delegated by Supervisor
- Master multiple computer systems including GoogleWorkspace, MicrosoftOffice, Teams, Real Time, data management, entry and retrieval
- Experienced in delivering appropriate communication to patients in addition to the requirements outlined in Study protocol
- Master the patient experience methodology while addressing multiple priorities
- Advanced understanding of basic administrative systems gaining proficiency with scheduling, data entry, and communication software
- Proficiency in data collection, analysis, and reporting
- Knowledge of ophthalmology and retina terminology
- High School Diploma or the equivalent, relevant experience, College degree preferred
- Strong interpersonal skills including effective listening, clear communication, effective customer problem resolution, warm encouraging demeanor
- Ability to develop and maintain effective relationships at work even in a high-paced, sometimes high-stress environment
- Demonstrate our core values: Serving with Compassion, Striving for Excellence, and Practicing Humility
- Excellent organizational and time management skills ensuring all tasks are completed in a timely manner satisfactory to the organization with ability to independently manage workflow
- Demonstrates high-level initiative and critical thinking skills
- Ophthalmic experience
- Experience utilizing a Clinical Trial Management System (CTMS), RealTime CTMS
- Experiencing utilizing EMR/EHR system
- Schedule approximately 8 am - 5 pm
- Hourly pay, FLSA non-exempt, eligible for overtime
Prolonged sitting, talking and hearing both in person and by telephone; use hands to finger, handle and feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 15 pounds on occasion. Specific vision abilities required by this job includes viewing multiple computer screens, close vision, distance vision, depth perception, color vision and the ability to adjust focus. Viewing images and operating computer devices constantly.
I understand the requirements of the role that I am applying for.
Skills Required
- High School Diploma or equivalent
- Experience in data collection, analysis, and reporting
- Knowledge of ophthalmology and retina terminology
- Experience delivering appropriate communication to patients
- Master multiple computer systems including Google Workspace and Microsoft Office
- Ability to assist with recruitment phone calls and scheduling
What We Do
Austin Retina Associates is committed to delivering excellence in retina care, treating everyone with respect and dignity. As the largest group of retina specialists in Greater Austin and Central Texas, they utilize cutting-edge technologies and state-of-the-art procedures at their retinal diagnostic centers to provide the best possible care for diseases involving the retina, vitreous, and macula, having been leaders in specialized retina care for over 40 years.
